Address
Form of work
SalaryNight Auditor
Offering two unique and stylish Darwin CBD properties, Argus Apartments and Argus Hotel. Argus Accommodation welcomes every guest, from the astute business-person to couples and small groups, to intrepid travellers looking for a lifetime experience.
Argus Accommodation Darwin is seeking a highly motivated Night Auditor for front office reception. Experience is a must for a regular roster on a casual basis (32-38 hours per week) with the opportunity to move to a full-time position for the right candidate.
Some experience in Guest Services, Front Office Reception or Night Audit is a must, immediate start.
Key Attributes
The right applicant will possess the following;
- Front Office Reception experience using RMS or similar PMS software
- Driven customer service excellence
- Exceptional communication skills
- Strong analytical acumen
- Team focus attitude
- An ability to work well under pressure and multitask
- Strong personal initiative and maturity
- Consistently punctual and reliable
- Pride in personal work performance
- Professional presentation
- An ability to work autonomously, following procedures and directives
- A friendly and proactive approach to the workplace and in resolving any issues
- Excellent time management skills
- A "can do attitude” with a smile!
Key responsibilities
Undertaking all aspects of Night Audit and reception including;
- Finalising and balancing accounts and daily shift reports
- Night audit reconciliation and processing including accurately identifying any discrepancies between revenue and payments
- Friendly and professional facilitation of daily arrival and departure of our guests
- Attending to various guest needs, requests and enquiries
- Manage reservation enquiries and sales
- Promoting the Argus brand and Darwin region
- Administration and cleaning duties as required
- Monitoring the building security
- A variety of guest related and front office duties
Experienced applicants will have a distinct advantage however, those with proven customer service experience and an ability to quickly adapt to the relevant systems and procedures, will be considered. Reliable method of out of hours transport and availability for night shift a must.
Reception operates 24 hours a day 7 days per week so it is important you are willing to be flexible and assist to relieve various leave when and where possible.
