AddressAt PIP Global Safety, we have successfully made our mark in the industrial safety and workwear markets of Australia and New Zealand. Our journey is defined by the strategic fusion of two powerhouse PPE entities, Bisley Workwear and Paramount Safety Products. Together, their legacies intertwine to form the foundation of our ANZ business.
Driven by a global vision, we stand at the forefront of innovation and progress in the region. Our commitment to excellence ensures that every aspect of our business, from product quality to customer service, exceeds expectations. As we continue to expand our footprint, our presence remains not only prominent but also forward-thinking, setting new standards for safety and workwear excellence. Join us as we lead the charge in shaping the future of workplace safety across Australia, New Zealand, and beyond.
About the role
As the Office & Showroom Coordinator, you will play a pivotal role in ensuring the seamless operation of our office and showroom environments. Acting as the primary liaison between internal teams and external guests, you'll be the welcoming face that sets the tone for our interactions. Your responsibilities will span a wide range of tasks, from managing incoming mail and office supplies to overseeing office maintenance, coordinating travel bookings, and facilitating smooth communication channels across the business.
Your role will extend beyond administrative support to encompass event coordination, client relationship management, and collaborative sales efforts. You'll be instrumental in organising team events and client meetings, ensuring that every detail is meticulously arranged to enhance the customer experience and drive sales success. Additionally, your role will involve assisting with the creation and development of marketing collateral, showcasing our office and showroom in the best light.
Areas of Responsibilities include:
- Act as the first point of contact between internal stakeholders and external guests visiting both the office and showroom.
- Receipt and distribute incoming mail and packages, book couriers and ensure timely and cost-effective arrival of packages to suppliers, customers and internal stakeholders.
- Coordinate the day-to-day running of the office; ordering office supplies, purchasing kitchen & bathroom amenities.
- Coordinate office maintenance with building management or directly with suppliers.
- Ensure smooth communication channels throughout the business to facilitate efficient business operations.
- Collaborate on People and Culture related activities.
- Organise and coordinate team events such as the Annual Sales Conference, Christmas Party, client events held on-site in the showroom, product training and monthly staff birthdays.
- Coordination of internal and external invitations and events.
- Prepare presentations, book venues and organise catering.
- Make restaurant recommendations and bookings on behalf of senior executive team.
- Coordinate travel plans on behalf of staff travelling for business (flights, accommodation, transportation) and ensuring customer appointments, trade shows and business entertainment are aligned.
- Maintaining a client centric environment by greeting and working with each person who enters the showroom with courtesy and professionalism.
- For client meetings, ensure the office environment is ready and to standard for guest arrival, oversee room set up including equipment, catering orders, coffee / tea orders and product arrangement. Post meeting ensure the room is clean and reset ready for other users.
- Customer relationship management; maintain and build rapport with customers visiting the office and showroom.
- Collaborative sales effort: Work closely with internal staff and external clients to ensure a seamless sales process, and work in tandem with cross-functional teams to align sales strategies, maximising the effectiveness of the sales effort.
- Assist with creation & development of marketing collateral relating to the office and showroom.
Your background should include
- A minimum of 2+ years’ experience in an administrative support role.
- Advanced computer software skills for MS Word, Excel and PowerPoint.
- Flexibility and a positive attitude that contributes to the team and business.
- A highly organised approach, able to independently manage and coordinate team systems and processes.
- Ability to maintain a high level of confidentiality and professionalism.
- A calm approach to unexpected changes to priorities and working additional hours, when required.
- Demonstrated ability to work under pressure and meet deadlines with limited supervision, setting own goals and objectives to support broader business objectives.
Benefits and perks
- Onsite Parking and close to public transport
- Friendly team
- In the heart of local cafe's and retailers
- Modern Offices
