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Form of workeCommerce, Merchandising, Google Analytics, SEO, Marketing Communications, User Journey
Online Merchandising Specialist
Ready to utilise your eCommerce skills for some leading Australian Brands? Keep reading...
- 2+ years' experience within an eCommerce or eCommerce merchandising role that is centered around CX and customer journey
- We're looking for multi-taskers - so you MUST be able to jump from project to project without dropping the ball
- Hybrid role - Offices based in South Melbourne
- Salary up to $80K inclusive of super + benefits
To hear more details or for a more personalised approach please email shannon.harrison@searchability.com.au
WHO ARE WE?
We've got a tight-knit crew that's all about getting things done. Our team is a mix of creative minds, tech wizards, and trendsetters-all working together to make our mark in the e-commerce world. We value collaboration, so if you've got ideas, we're all ears. It's not just about the job here; it's about being part of a group that's passionate about what we do.
Our team is a diverse bunch of go-getters who know how to get the job done. We've got creative thinkers, tech experts, and trend-watchers collaborating to make things happen in the e-commerce scene. We're all about teamwork and value your input, so if you've got ideas, we're here for it. It's not just a job; it's about being part of a crew that's genuinely into what we do. If you're ready to dive in and contribute to a team that's making moves, we'd love to have you on board.
WHAT YOU WILL BE DOING?
As a pivotal member of our team, your role encompasses various crucial responsibilities. To begin, you'll delve into category knowledge, conducting thorough online research and collaborating closely with the Purchasing team to comprehend customer shopping behaviours. Overseeing online visual merchandising across multiple websites, you'll ensure alignment with brand guidelines for digital marketing campaigns.
Your role extends to establishing high standards for product information sourced from suppliers by researching product specifications across all categories. Actively engaged in site maintenance, you'll keep content fresh and engaging, implementing updates in navigation, search optimisation, and product pages. Building a profound understanding of customer needs and industry competition through customer and competitor research will be integral to your role. Employing data analysis, you'll scrutinise visitor behaviours and customer journeys, informing visual communication strategies that prioritise the customer.
Collaboration is essential as you partner with Purchasing, Marketing, and Engineering teams to support website improvement initiatives. Always on the lookout for opportunities, you'll contribute to enhancing website content, functions, and existing processes in tandem with broader business objectives. In this dynamic role, you'll play a vital part in shaping the online shopping experience and driving data-informed business decisions.
YOU WILL NEED...
- 2+ years' experience within an eCommerce or eCommerce merchandising role that is centered around CX and customer journey
- To be a multi-tasker - so you MUST be able to jump from project to project without dropping the ball
- To LOVE data and the ability to make recommendations based on deep data analysis
- To be Passionate about understanding consumer behaviour and improving customer experience
- Experience with web analytics tools - e.g. Google Analytics, Microsoft Analytics
- Expert level skills in Microsoft Programmes - EXCEL is non-negotiable, we need the ability to create the likes of pivot tables and VLOOKUP
IT'S NICE TO HAVE...
- Industry-specific qualifications
- A Portfolio showcasing your achievements across eCommerce sites
TO BE CONSIDERED...
By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
For more details on the role or if you prefer a personalised application, please email shannon.harrison@searchability.com.au
eCommerce, Merchandising, Google Analytics, SEO, Marketing Communications, User Journey
