Operational Excellence Specialist

Why 7-Eleven?

We're an agile, human centred organisation and our people are at the core of everything we do. This is a true place to learn and grow whilst developing your career. We work hard to embrace diversity and inclusion and encourage everyone at 7-Eleven to bring their authentic selves to work every day.

• Open office layout which promotes collaboration, conversation and teamwork to drive results
• A flexible, remote-friendly work environment where people can enjoy a mix of WFH and in-office collaboration
• 2 days paid volunteer leave per year
• Free 7-Eleven coffee and snacks in the office
• Social Committee club with regular events
• A strong focus on your development including unlimited access to LinkedIn Learning

The Role - Open to any location (VIC, NSW, QLD, WA)

Within our area of Channel Operations, this role exists with one outcome in mind; to make everything we do simpler for stores.

If you are looking for a new role in a growing retail network, are passionate about customers and radiate ambition for more – then this is the role for you!
 

• Working withing a team who provide, and continually evolve national operational standards & processes.
• Delivering tools and support to our network of stores, enabling consistent One way, Our way, the 7-Eleven wayexecution in every store.
• Providing simplified, purposeful reporting and insights to our Field Operation teams & stores.
• Appreciation of the need for detail to deliver the very best in store execution.
• A desire to champion continual improvement – at every opportunity – building on all that we do today as the leading national convenience retailer.
• Enjoy leading from within central operations, a strong influencer and connector across enterprise.
• Get excited about working within the team who support our store teams, knowing that when this goes well it is the very best job in retail!

What’s in your toolkit? 

• Demonstrated experience and background in delivering and leading solutions within a central retail support environment.
• Adept at problem solving, excellent at solution design and stakeholder engagement.
• Passionate about Operational Excellence and customer experience.
• A strong critical thinker with the ability to understand, analyse, and navigate complex interpersonal dynamics and issues.
• Enjoys spending time in stores with our people, to understand and identify business critical issues to best align operational needs.
• Has grown the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity

Don’t be put off if you can’t tick all the boxes of what we’re looking for, if you bring the right enthusiasm and the learning attitude please still apply and we can have a chat about whether this could be a good fit.
 

At 7-Eleven our people are at the heart of everything we do. The rich diversity that every individual brings makes the ordinary moments extraordinary for everyone.

We are committed to creating a workplace that fosters inclusion and celebrates diversity, where every single 7-Eleven team member feels heard, valued, and respected no matter who you are or what diverse characteristics reflect your unique identity.

To find out more about our current opportunities follow us on LinkedIn or view our careers page.