Operational Officer Level 2

OPERATIONAL OFFICER (OpO) LEVEL 2
If you are interested in working for a highly regarded emergency service agency and supporting local communities, a role in our OpO Program could be for you!
The Rural Fire Service (RFS) is the lead agency for bush fire management and mitigation in NSW. Fighting fires and protecting the community from emergencies is what we do!
The Operational Officer (OpO) Program is a Rural Fire Service initiative to create and encourage a mobile and agile workforce across the state. The program is a unique opportunity to gain experience in a wide range of RFS activities in district and regional roles, as well as other specialised sections across the organisation. The role provides a broad range of services in a team environment that lead to better protection of the community from bush fires and other emergencies.
We have a number of opportunities available at locations near you – check them out . In addition to the available opportunities, additional vacancies may be added during the process and we will also create a state-wide Recruitment (Talent) Pool.
These opportunities offer:

• Full-time ongoing employment
• 35 hour working week and generous entitlements
• Ongoing training, learning and development within the Operational Officer Program
• Attractive annual salary - $94,552 - $104,329 p.a. plus 11% superannuation and allowances*

You will be engaged in a number of challenging and rewarding activities in these roles, and our ideal candidate will:

• Have volunteer and/or emergency services experience and an understanding of risk management principles and safety systems
• Have field operational coordination experience
• Have an understanding and experience with fire mitigation
• Have the desire and ability to learn new skills and qualifications
• Support operational activity including support of other agencies
• Have the ability to build the capability of small teams, beyond incident attendance (e.g. mentoring, knowledge transfer)
• Provide excellent customer service to our communities and highly valued volunteer members

To be considered for these opportunities, you will need to provide evidence of:

• RFS Crew Leader Supervision qualification
• RFS Level 2 Principal or Assistant IMT Qualification
• Certificate IV in a relevant discipline or equivalent expertise
• Current Driver Licence, ability and willingness to travel
• Completion of an Operational Officer Medical Assessment certifying the required level of general health and fitness

Please note: Those with equivalent qualifications are encouraged to apply, the RFS will support you formalise the official qualification as part of the recruitment and on-boarding process.
You may be required to undertake further professional development depending on your existing qualifications and experience in accordance with the essential requirements of the role.
Click to view the role description and detailed list of essential requirements.
Why work for us?

• Corporate uniform available
• Attractive leave entitlements including 4 weeks annual leave per year, plus more
• Additional 1 weeks annual leave per year for Western Zone locations, and Remote Area Allowance for eligible remote locations
• Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
• Salary packaging options available
• One ‘Agreed Absence’ leave day per calendar month
• Ongoing learning and professional development programs
• The RFS is a Registered Training Organisation and you will have access to various internal courses

How do I apply?
To apply, please visit I Work for NSW and provide in PDF Format:

• A cover letter (maximum two pages) which addresses the essential requirements of the role and outlines why you are interested and why you believe you are suited to the role
• A resume outlining your skills, experience and qualifications and two professional referees; and
• A copy of your qualifications as per the essential requirements of the role

Applications close 11:59pm Sunday 11 February 2024.
Looking for more information?
Please review the OpO Candidate Information Guide .
Have questions about the recruitment process? Why not reach out to our friendly OpO Recruitment team via .
If you have any questions about the roles or the OpO Program, contact Rachel Harris, OpO Program Coordinator, on 0459 901 112.
Additional Information

• Key recruitment dates:*

• Online screening assessments: Mid February 2024
• Assessment centres: Mid March 2024
• Offers: Mid April 2024
• Mandatory Induction: 27 May 2024 - 12 July 2024

*Exact dates will be communicated to candidates progressing in the Recruitment process

• Failure to upload the required documentation and qualifications as part of your application may result in your application being deemed unsuccessful.
• Shortlisted external applicants will be required to undergo a medical assessment (medical costs will be covered by NSW RFS – refer to FAQ’s).
• Successful applicants will be required to attend a paid Academy Course for 7 weeks at the NSW RFS State Training Academy located in Dubbo (27 May 2024 - 12 July 2024).
• We value a diverse and inclusive workplace and actively promote the employment of women, people with a disability, Aboriginal people, LGBTQIA+ and people from culturally and linguistically diverse backgrounds.
• A recruitment (talent) pool may be created through this recruitment process. To learn more about recruitment (talent) pools, please click

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Learn more about how NSW RFS members support communities across NSW below
Vacancy Reference: R24-022