AddressAKG is now a Certified Great Place to Work 2023/2024
RISE Ventures is committed to local communities and their needs – our strategy strengthens our presence and our connection with stakeholders in the Community Development Program (CDP) goes far beyond just finding jobs. Whilst important, our role has shifted to include 'providing work opportunities', 'fostering and creating small enterprises', supporting 'emerging businesses', supporting Government objectives - in essence assisting communities to plan for and RISE to the challenge of self-determination.
We are seeking a highly skilled and motivated Operations and Training Coordinator CDP to join our team. The ideal candidate will have extensive experience in contract management, case management, and PPS within the context of Community Development Programs. They must also possess exceptional expertise in employment service reporting, Qlik, and Training methodologies for both individual and group settings. Training supporting and nurturing CDPs to achieve their objectives and timelines.
A day in the life of a Operations and Training Coordinator CDP includes:
- Contract Management: Manage and oversee contracts related to the Community Development Program (CDP), ensuring compliance with relevant policies and guidelines.
- Case Management: Provide guidance and support to employment consultants in effective case management practices, including goal setting, progress tracking, and participant engagement.
- PPS (Post Placement Support): Develop and implement strategies for delivering high-quality post-placement support to program participants, including job retention and skill development initiatives.
- Employment Service Reporting: Generate accurate and timely employment service reports using specialized software and tools such as Qlik, ensuring data integrity and compliance with reporting requirements.
- Training and Development: Design and deliver comprehensive training programs for employment consultants, focusing on CDP processes, case management best practices, and utilization of reporting tools.
- One-on-One and Group Training: Conduct one-on-one coaching sessions and facilitate large group training sessions, adapting content and delivery methods to meet the diverse learning needs of participants.
- Continuous Improvement: Identify areas for process improvement and innovation within the CDP framework, collaborating with stakeholders to implement effective solutions.
- Knowledge Sharing: Stay updated on industry trends, best practices, and regulatory changes related to employment services and Community Development, sharing knowledge and insights with team members.
Skills and Experience
- Bachelor's degree in a relevant field (e.g., social work, human services, business administration) or equivalent experience.
- Proven experience in contract management, case management, and PPS within Community Development or employment services.
- Expertise in employment service reporting tools such as Qlik, with a strong understanding of data analysis and reporting principles.
- Demonstrated ability to train and mentor individuals and groups, utilizing effective communication and presentation skills.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- Willingness to travel frequently as needed to deliver training and support across multiple locations.
- Commitment to continuous learning and professional development, staying updated on industry standards and best practices.
Benefits:
- Competitive salary commensurate with experience
- Comprehensive benefits package including health insurance and retirement plans
- Opportunities for professional growth and advancement within the organization
- Supportive and collaborative work environment focused on making a positive impact in communities
If you meet the qualifications and are passionate about empowering individuals through Community Development Programs, we encourage you to apply for this exciting opportunity as a Operations and Training Coordinator CDP.
Please note this is a Max Term Contract for 6 Months.
Being a part of the Rise Ventures team, you will be provided with a wide range of benefits including:
- Personal and professional development opportunities
- Rewarding and supportive culture
- Birthday leave and diversity leave
- Frequent training and support to excel in the role
- Free Employee Assistance Program
- Access to novated car leasing
- Engage Wellbeing and Recognition Centre (Move, Munch, Money and Mind)
To be considered you must...
- Have full working rights in Australia
- Have a current driver’s licence and a comprehensively insured vehicle
- Complete an Australia History Criminal Check
- Have a current Working with Children Check or willing to obtain a Working with Children Check before employment
- Ability to work Monday to Friday - 8:30am to 5:00pm
Please note that people with a criminal record are not automatically barred from applying for this position, rather the relevance will be considered as it applies to our industry.
About AKG:
AKG is an innovative employment services, community, health and education provider, underpinned by a unique partnership model.
Our family of businesses work together to empower individuals and communities, with a particular focus on disadvantaged communities including First Nations, youth and people living with a disability.
We are proud of our 30-year heritage and our achievements. So far, we have helped more than 1 million people to learn, find employment and discover new career opportunities.
At AKG we are empowered by our diversity. AKG are committed to providing a work environment where everyone is included, treated fairly and with respect. AKG encourages applications from people of all ages, nationalities, abilities, and cultures including Australian Defence Force Veterans and their Families, Aboriginal & Torres Strait Islander People, the LGBTQI+ community and people with a disability.
If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our talent team via email ***********@angusknight.com.au.
Confidential enquiries can be made to Ben Falcone-Mayo, Talent Acquisition Manager via ***************@angusknight.com.au.
If this role speaks to you and you want to be a part of a high performing and collaborative team as well as the ability to build an amazing career with an organisation that fosters genuine growth and development, please apply today.
