Operations Representative Australia

About HireRight
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, Tennessee, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview
About HireRight AU Headquartered in California, USA, with offices all around the globe, HireRight is the industry’s preeminent background screening company, providing innovative solutions for customers. Formerly known as PeopleCheck, HireRight’s Australian office is based in Boolaroo, NSW with clients spread throughout Australia and overseas.
Responsibilities

• Accessing multiple databases to complete background checks which involves basic data entry.
• Contacting organisations via telephone and email to verify the background of candidates.
• Communicating with clients and candidates as necessary and professionally.
• Processing and preparing background check reports according to client guidelines and standards.
• Detailing thorough notes of actions taken during research and enquiries.
• Desire and ability to work quickly and accurately.
• Ability to follow processes and procedures.

• The position is full time (37.5 hours per week, based on a 7.5 hour day average)
• Must be available to work various shifts between the hours of 8am to 6pm Monday to Friday
• The successful candidate will be subject to background screening and additional selection criteria
• On the job training will be provided

Qualifications

• Minimum 1 yr related experience in administration, or a customer facing role desired
• Sound communication skills (written and verbal) and computer savvy to navigate various software platforms.
• Strong attention to detail and accuracy.
• The motivation to learn new things and follow verbal and written instructions.
• The ability to work autonomously and in a team.
• The ability to perform at a high standard in a fast-paced environment.

What do we offer
Please submit resume/CV in English.
All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.