Operations Risk & Compliance Lead

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

• This is just the start, so dream big! 
• Support Endeavour Groups Purpose with a key focus on responsibility, sustainability, and the impact we have on our communities.
• A newly created opportunity within a highly collaborative and supportive team environment.

RISE is the newly created Reporting and Incident Support @Endeavour team that will provide essential support in managing incidents effectively and ensuring accurate reporting.

As the Operations Risk & Compliance Lead you will support the Operations Risk & Compliance Manager in the effective operation and reporting processes of the RISE team, you will play a critical role in the development and continuous improvement of the RISE team through supporting the Operations Risk & Compliance Manager. This position will also support the Operations Risk & Compliance Manager in Operational resilience and Crisis and Emergency Management.

Sound good? Read on.

Here’s a snapshot of the Operations Risk & Compliance Lead responsibilities: 

• Assist in managing business continuity risk and strategies for our brands to enhance operational resilience for Endeavour.
• Aid in the development and implementation of crisis management plans, including conducting simulations to prepare for and respond to crises and disruptions effectively.
• Support in the creation and governance of business continuity plans to manage crises and disruptions efficiently.
• Collaborate on building and maintaining an incident management platform to streamline incident reporting, tracking, and resolution processes.
• Assist and aid in managing a team of Incident Specialists to handle incidents promptly and effectively.
• Support efforts to ensure compliance with the Retail Drinks Australia Online Code of Conduct.
• Aid in leveraging trading data to enhance operational risk and compliance oversight for Endeavour.
• Support the efficient operation and reporting process of the group Emergency Management Team (EMT) and provide assistance to the Crisis Management Team (CMT).
• Establish detailed reports and provide insightful analysis to support the Reporting and Incident Support team in their incident management efforts and strategic decision-making, sharing findings with the broader business.
• Collaborate with key partners, including 3PLs, suppliers, and contractors, to maintain compliance standards and promptly escalate any quality and compliance concerns.

Now let’s talk about you: 

• Experience in operations, risk management, or compliance roles (minimum of 2-3 years).
• Strong understanding of business continuity planning and crisis management principles.
• Experience in assisting with the development and implementation of crisis management plans, including conducting simulations.
• Familiarity with incident management processes and platforms to streamline reporting and resolution.
• Excellent organisational and multitasking skills to support the management of incidents and crisis situations.
• Ability to collaborate effectively with cross-functional teams and stakeholders to ensure compliance with regulatory standards.
• Proficiency in analysing trading data and utilising insights to enhance operational risk and compliance oversight.
• Clear communication skills, both written and verbal, to convey complex information and support team members.
• Demonstrated commitment to responsibility, sustainability, and community impact in previous roles or projects.
• The ability to effectively navigate and lead through ambiguous situations.
• An inspiring leadership style, embodying the values of diversity and inclusion, fostering the development of future leaders.
• A resilient, composed nature when under pressure.
• Availability to work 1 weekend out of 4.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup