AddressAre you ready to join the Game-Changing Team at Light and Wonder!
Dive into the world of gaming and be part of something truly extraordinary. At Light and Wonder, it's all about the games! As the leading cross-platform global gaming company, we deliver unforgettable experiences that captivate players worldwide.
Who we are?
With a team of over 6,000 passionate individuals, Light and Wonder is at the forefront of innovation in the gaming industry. Our three unique businesses units work seamlessly together to build cutting-edge technology, develop jaw-dropping digital gaming content, and support the success of iconic casinos, operators, and online gaming providers across the globe.
Job Summary:
Light & Wonder is in search of a meticulous Order Entry Coordinator to join our team. This role is responsible for carrying out the functions of processing customer orders, ensuring that required time frames are adhered to in regard to dispatch schedules and that all necessary regulatory approvals are received for products.
Key Responsibilities:
- Management of the order creation process including - processing all orders for Finished Goods and Conversions.
- Complete Machine and Conversion configuration.
- Creation, Maintenance of Contracts in our ERP system
- Raise Sales Orders / Sales Credits (where required)
- Work with Production and Planning teams to establish anomalies with order information
- Monitor Progress of all orders through the production process to maintain DIFOT
- Maintain Delivery Schedule
- Ensure all jurisdictional approvals are received for Dispatches
- Coordinate delivery of finished goods and conversions with the relevant Suppliers
- Compile paper work for invoicing (soft format). Ensure order is complete, accurate and ready for Dispatch team to invoice.
- Answering Telephone / Email Enquiries from Agents/Sales and customers
- Update and maintain various Reports and Registers
- Liaise with Product Management and Compliance regarding the release of Software and Hardware.
- Liaise with installation agents (Internal & External)
- Allocation of Installation Dates
- Allocation of EGM serial numbers.
- When required, running meetings with sales & operations, discussing upcoming orders, Forecast and status of current orders.
- Understand and complete Quick-change applications and other relevant Regulatory approvals
- Circulate approvals to production/installation agents/venues as required.
- Assist other areas of the Operations Department when required.
Training and/or Experience:
- One to two years related experience in a manufacturing or Order Entry environment
Knowledge, Skills and Abilities:
- Highly developed customer service skills
- Time management skills: the ability to manage multiple and competing deadlines
- Ability to work under pressure
- Excellent decision-making skills
- Maturity to deal with people at all levels of the organisation
- Effective negotiation skills
- Strong analytical and problem-solving skills
- Ability to work after hours (when necessary) and attend industry events
- Ability to translate customer requirements into technical solutions
- High level of accuracy and attention to detail
- Maintain confidentiality at all times
- Punctual
- High level computer skills (Word, Excel)
- Excellent oral and written communication skills
- Ensuring compliance with all internal and external policies, principles, guidelines and legislation
Why Join Us?
- Exceptional Talent: Join forces with some of the brightest minds in the industry and unleash your full potential.
- Global Impact: Be part of a truly global team and make your mark on the gaming landscape worldwide.
- Innovative Culture: Innovation is in our DNA. Join a team that thrives on pushing boundaries, embracing new technologies, and redefining what's possible in gaming.
- Endless Opportunities: Whether you're a seasoned industry professional or just starting your career, Light & Wonder offers endless opportunities for growth, development, and advancement. With a wide range of roles and career paths available, the possibilities are limitless.
- Positive Impact: Beyond creating unforgettable gaming experiences, Light & Wonder is committed to making a positive impact on the world. Join us in supporting charitable initiatives, promoting diversity and inclusion, and giving back to the communities where we live and work.
- Passionate Community: Join a community of passionate gamers and industry professionals who share your love for gaming and commitment to excellence.
Want to know what else you get?
- Competitive salary and benefits package
- Flexible / Hybrid working arrangements
- Company paid parental leave
- Free onsite Gym in our impressive offices in Silverwater with plenty of onsite parking
- Access to LinkedIn learning suite
- Novated car leasing
- Rewards & Recognition Program
- Employee wellness programs
- Company-sponsored events and activities
Join Us Today!
If you're ready to take your career to the next level and be part of a team that's shaping the future of gaming, we want to hear from you! Explore our current openings and apply now to join the game-changing team at Light and Wonder.
Light and Wonder is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, gender, age, or background. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
