Order Management Specialist

Our client is a reputable company within the IT industry. They currently have a need for an Order Management Specialist to support their busy sales teams' with projects from order entry through to completion. You will be based out of their office located in the Sydney South area with the ability to work from home. Our client is super supportive of their staff and encourages long-term growth and career development.Things about the role we know you will love:

• Sutherland Shire location
• On-site parking
• Full lunch & snacks provided daily.
• Free onsite gym + yoga/box-fit classes available
• Free Health insurance and access to financial advisors
• Working with a great, fun, support and successful team
• A great teamwork environment
• Monday to Friday- 8.30am till 5pm
• Flexible to WFH after training

About the role
As an Order Management Specialist your duties will include, but not be limited to:

• Enter and process incoming orders received online, via email and via phone.
• Dealing with up to a dozen projects at any one time, ranging in complexity level.
• Using the multiple Portal to complete orders
• Liaising with account management and product teams in relation to changes to a project.
• Ensuring customers receive exceptional customer service every time is an essential part of the role
• Resolve any issues and/or escalate to the Manager
• Salary: $70,000 + Superannuation + bonus.
• Location: Sutherland Shire Location

You
To become a valued member of the Order Management team, you will possess the following qualities:

• Previous experience in High Volume Order Processing Role (ordering, invoices, receipts and payments)
• Exceptional attention to detail.
• Customer service skills are a must.
• Experience in a high pressurized environment and ability to multitask is advantageous.
• Strong initiative and enthusiasm
• Excellent verbal communication skills and interpersonal skills

How to Apply
If you feel you tick all the boxes above, please don't hesitate to click Apply or speak with Carla regarding this opportunity consideration, click 'Apply Now'.