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Form of work About the role The purpose of this role is to provide an efficient booking service for all patients and provide efficient utilisation of booking time available for Consultants and Clinicians. Position provides a high level of customer service, demonstrating understanding, empathy, patience and a positive attitude. This position is responsible and accountable for assisting with the management of the waiting lists in accordance with Queensland Health Policy. This position will provide permanent relief for the Specialist Outpatient Department to assist in ensuring short notice sick leave and annual leave is adequately covered. About you Our ideal candidate will be someone who can demonstrate the following: Respect – demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at all times Teamwork – collaborates effectively, develops talent, values differences and builds effective teams to bring about best use of resources to deliver healthcare services Compassion – is patient / client focussed, demonstrates self-awareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services to patients High Performance – cultivates innovation, is action oriented, drives results and supports Metro North Health's vision and purpose to exceed expectations of our patients and stakeholders Integrity – demonstrates sound decision quality, ensures accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions are ethical and invariably of a high standard…
Click here to view more detail / apply for Outpatient Administration Officer Reliever, Queensland Health
