Clocksprings Australia is a small but expanding business that specialises in the supply of automotive clock springs, body combination switches, and steering angle sensors.
We sell auto parts from brands such as Nissan, Mazda, GM, Honda, Mobis, Valeo, VEMO, and more.
About the role
This full-time position is in Launceston CBD, TAS, and is available for immediate start. The work week is Monday through Friday, 9 AM to 5 PM.
We are seeking someone who possesses the following qualities:
- Excellent communication skills
- Great phone etiquette
- Good note-taking and organisational skills
Roles and Responsibilities
- Communicate with retail, trade, and wholesale customers through phone and online channels to determine their requirements.
- Search for parts and components using online electronic catalogues and provide quotes to customers.
- Offer expert advice and guidance on parts while simultaneously building lasting customer relationships.
- Handle customer invoicing.
- Follow up on any customer delivery delays and resolve any issues that may arise.
- Troubleshoot any customer problems and provide appropriate solutions.