Patient Co-ordinator

• JOB ID: 1486
• PERMANENT FULL-TIME SURGICAL PATIENT CO-ORDINATOR
• ASSISTING SPECIALIST PLASTIC AND RECONSTRUCTIVE SURGEON
• INNER NORTH / ON-SITE PARKING
• EXCELLENT REMUNERATION

One of Melbourne’s highly renowned and respected Plastic and Reconstructive Surgery practices, located in the inner north, has an outstanding opportunity for an experienced Practice Coordinator to join their friendly and professional team.
We seek an experienced Practice Coordinator who has demonstrated excellence in patient care and management. Knowledge of plastic surgery or non-surgical cosmetic treatment would be highly regarded.
This full-time position can be highly rewarding and offers an excellent salary for the successful applicant. Working in beautifully appointed rooms, your days will be filled with varied duties.
Your daily responsibilities will include:

• Screening enquiries, assist patients in making informed decisions and email information.
• Liaise with referring medical practitioners and their staff.
• Create and manage appointments in Genie.
• Confirm patient appointments for consulting or surgery.
• Gather medical records, reports and results in readiness for consultations/admissions.
• Review, transmit, and send transcribed letters using Mediref.
• Prepare surgical fee estimates.
• Prepare patient accounts, accept deposits and payments in full and receipt of same.
• Manage theatre billing and liaise with Medicare, Health funds / DVA etc.
• Processing billing via Eclipse.
• Schedule hospital bookings for patients and liaise with patients.
• Schedule theatre lists and coordinate ad hoc theatre lists.
• Organise anaesthetists and surgical assistants for theatre sessions.
• Order and manage patient radiology and pathology requests and medical supplies.

Selection Criteria:

• Minimum 2 years + experience in a similar role.
• Significant demonstrated, equivalent and relevant experience, knowledge and skills.
• Knowledge of Genie preferred and proficiency in Microsoft Office Suite.
• Eye for detail, protect confidential or sensitive information.
• Professional presentation, confident, proactive and self-motivated.

The position offers an attractive salary, onsite parking or all forms of public transport at the door! Superb surroundings with the practice located in the inner north! To commence in February 2024. Please contact DSA for a detailed position description and when enquiring, please quote reference number 1486.

• DOCTORS SECRETARIAL AGENCY P/L
• Ph: 03 9853 0722
• E: applications@dsagency.com.au
• W:
• Follow us on Instagram @dsagency_kew
• “Like” us on Facebook Doctors Secretarial Agency Melbourne