Patient Services Officer - Patient Travel Assistance Scheme (Ptas)

The role:

• Establish eligibility of patients and their escorts for financial assistance for travel and accommodation under the Patient Travel Assistance Scheme (PTAS)
• Receive and effectively managing all incoming telephone, email and face to face Patient Travel enquiries.
• Facilitate airline and accommodation reservations for patients and approved escorts.
• Accurately maintain the Statewide Patient Travel Assistance Scheme (PTAS) database capturing patient details, travel and accommodation costs, referring and nominated specialists, medical speciality and treatment/procedure undertaken etc, which is integral to Executive FYI Reporting.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Details of Appointment
Permanent, part time, day worker position working 30.4 hours per fortnight, commencing as soon as possible.
*notwithstanding hours may be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Location: Hobart, Tasmania
Salary: $64,125 to $68,925 per annum. Our Employer 11% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre-employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted: * Conviction checks in the following areas:

• crimes of violence
• sex related offences
• serious drug offences
• crimes involving dishonesty
• Identification check
• Disciplinary action in previous employment check.

How to Apply
Apply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered.
You will be prompted to complete a 1-2 page application outlining your experience, skills and knowledge as they relate to the attached Statement of Duties.
Please note:

• We do not require a separate statement addressing the selection criteria.
• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

Download the Statement of Duties and any Associated Documents
We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.
Statement of Duties
Applicant Guide
For more information
Debbie Singline
Manager Patient Travel
Phone: (03) 6777 6249
E-mail:
Important information
The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.
To update your email address (or contact number), log in to and look for “Existing applicant login” where you can update your details
The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.