People Operations Specialist

SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day.We are building a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. Our mission is to unite teams to become a force for improvement in any organisation.Headquartered in Sydney, SafetyCulture has six offices around the world and over 70,000 customers.SafetyCulture is a fast-growth, global technology company that is helping to transform workplaces around the world. We are seeking a People Operations Specialist to join our dynamic team. This role is crucial for supporting our significant growth and ensuring an exceptional employee experience across the SafetyCulture Group. Joining the P&C team at SafetyCulture means you'll be part of a dedicated and passionate group committed to making a difference. Here, you're not only supporting the development of our people; you're actively shaping and enhancing our culture as we scale.As a People Operations Specialist, you will play a key role in managing and improving our people processes to support the lifecycle of our employees. You will spend approximately 70% of your time on core operational duties, such as managing our HR service desk and handling cyclical HR processes. The remaining 30% will be dedicated to project work aimed at evolving and scaling our employee experience.How you will spend your time:

• HR Service Desk Management: Act as the first line of support for all HR-related queries, including triaging, resolving, or escalating tickets as necessary.
• Employee Lifecycle Management: Ensure a seamless experience during crucial touchpoints such as onboarding, offboarding, and promotions. This includes preparing relevant paperwork and making necessary system updates.
• Data Management: Maintain and conduct regular audits of employee data in our HR Information System (HRIS) to support data-driven decision-making.
• Stakeholder Engagement: Build and maintain strong partnerships with key internal stakeholders (Talent Acquisition, People Partners, IT, Finance, Legal, etc.) to enhance the overall employee experience.
• Continuous Improvement: Bring a continuous improvement mindset to refine and evolve existing people processes and policies.
• Project Participation: Engage in strategic projects that aim to scale and enhance the employee experience as we grow.

About you:

• At least 2 years in a People Operations or similar role, with an understanding of HR practices.
• Tertiary qualification in Human Resources or a related field is preferred.
• Proven ability to deliver outstanding customer service and manage sensitive employee touch points effectively.
• Capable of working with precision and pace in a dynamic, fast-paced environment.
• Highly organised with the ability to prioritise tasks effectively under tight deadlines.
• Excellent verbal and written communication skills.
• Proactive, enthusiastic, and equipped with a mindset geared toward continuous improvement.

More than a job:

• Equity with high growth potential, and a competitive salary
• Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
• Access to professional and personal training and development opportunities
• Hackathons, Workshops, Lunch & Learns
• We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

Office Benefits:

• In-house Culinary Crew serving up daily breakfast, lunch and snacks
• Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
• Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
• Quarterly celebrations and team events, including the annual Shiplt global offsite
• On-site gym, table tennis, board games, books library, and pet-friendly offices

We're committed to so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in , the and the .Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with youYou can find out more about life at SafetyCulture via , , and .To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.