Address- Bring your customer service skills to personal banking
- Full training and support provided, great first step into Banking
- Top 2 LinkedIn company to work with | Grow your career with us
- Flexible working available
The role and team:
- Our Personal Lending team support our customers with their lending needs.
- You’ll receive calls from all over Australia and will work with customers to help answer any questions they have, providing support and information.
- You’ll be supported by our proficiency hub team as you get started and learn the ropes, then when you move into the lending team, our leaders are on hand to provide support and celebrate success with you.
- And…you can work flexibly each week, some days from home, and some days in the office with the team
- You don’t need to have banking experience, we’re looking for people who care about supporting our customers showing empathy, patience and kindness when supporting with their lending enquiries.
What you’ll bring:
- Real interest in the banking industry and can communicate effectively with customers.
- Exceptional customer service focussed experience.
- Sharing your personality, knowledge, and enthusiasm.
- Attention to detail.
Make a difference through your work
At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We are an ASX listed organisation that has been serving Australian communities for more than 160 years. We are investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.
A diverse and inclusive workplace works better for everyone.
We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions can thrive, connect and grow.
More focus on you
We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.
Join NAB
If you think this role is the right fit for you, we invite you to apply.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
Unsolicited CVs from agencies will not be accepted.
