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Form of workNow looking to connect with an experienced Practice and Operations Manager within Healthcare. In this pivotal role, you will oversee the management of our dedicated team of General Practitioners and Clinical support staff.
Benefits:
- Generous remuneration
- State-of-the-art office
- Flexible working arrangements
- Opportunities for professional growth and advancement within the company
- Supportive team culture with a focus on mental health, including complimentary access to premium Calm app subscription
Key Responsibilities:
Practitioner Management:
- Provide continuous training and support to our practitioners and support staff.
- Manage practitioner leave arrangements seamlessly.
- Analyse and compile practitioner performance data.
- Supervise the practitioner workflow effectively.
- Collaborate with the client management team to ensure smooth practitioner scheduling.
- Develop and refine streamlined processes to enhance efficiency and compliance.
- Engage with external practitioner providers to optimize client flow and outcomes.
- Ensure the secure and proper management of high-risk client cases.
Leadership:
- Lead and supervise a dynamic team comprising both employees and contractors, including administrative support staff.
- Develop and implement robust internal and external procedures and policies within the division.
- Implement effective frameworks and systems to drive operational excellence.
- Monitor workload and make necessary adjustments for optimal efficiency.
- Review and implement actions based on commercial and performance insights.
- Roll out performance reporting mechanisms for continuous improvement.
Requirements for the Role:
- Minimum 5 years of experience in allied health or experience in a similar role.
- Exceptional verbal and written communication skills.
- Ability to collaborate effectively with various departments.
- Previous experience in managing health professionals preferred.
- Familiarity with Halaxy is advantageous.
- Meticulous attention to detail.
- Strong commercial acumen and proficiency in compiling and analysing performance reports.
- Excellent interpersonal and communication skills to engage with diverse stakeholders.
- Proven leadership qualities with the ability to motivate and guide team members.
The successful candidate will be agile in both mindset and skills with demonstrated ability in adapting to new roles, changing work environments, and business demands.
The role is essential in maintaining the operational integrity and efficiency of the business, ensuring that it meets its goals and objectives while delivering high-quality services. The specific duties and qualifications may vary, but the core responsibilities generally remain consistent.
