Practice Manager | Council Avenue Dental & Implant Centre

A career at Council Avenue Dental & Implant Centreis more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers.

As a Practice Manager you’ll be benefiting from an experienced practice team, exceptional development and opportunities to take you as far as you want to go; and that’s just to mention a few.

Dental experience is obviously a bonus, but this role is also a great career step for Store Managers in retail and any other people management roles that fit the criteria below.

The Heart of the role: 

• Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
• Assist with overall financial performance of the practice in line with the approved budget
• Maintain sterilisation, infection control standards and stock control
• Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
• General administration including processing payments using EFTPOS & HiCaps
• Proactively marketing your practice to drive patient numbers
• Effectively manage the recruitment & selection for all practice staff

What you'll bring:

• Previous dental experience desirable but we also welcome applications from successful managers from other industries
• Prior business and people management experience essential
• Proven track record of strong organisational skills, administrative and time management
• Exceptional communication, interpersonal, customer service skills and strong business acumen
• Understanding how to generate income and control costs 
• Able to face into difficult conversations & deal promptly with issues when they arise
• Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
• Experienced in comprehending and managing the P&L for the practice
• Exceptional communication, interpersonal, customer service skills and strong business acumen

Benefits of joining the Bupa Network:

• Reward and recognition programs
• Over 140 practices Australia wide - move with us!
• Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
• Networking opportunities across the business and with peers
• Access to generous benefits and discounts including - Health Insurance discount, optical discount, pet and travel insurance discounts, etc
• Set remuneration bands with regular performance discussions and remuneration reviews

How to apply:

If you are interested in this opportunity, click now, and 'Apply'.