Caulfield Dental Clinic is a busy three chair practice. Patient-centered care is at the core of what we do and how we operate, our patient’s dental health and wellbeing is our focus- not sales!
This is a fantastic opportunity for someone who is passionate and dedicated to their professional growth. More than just a skills-based role, we’re looking for a person with the right attitude and personality.
The role involves collaboration with the practice owner and clinical staff, your primary responsibility will be to oversee the practice's efficient day to day operation. You’ll be able to think on your feet and take initiative, employ your strong communication skills across all aspects of the role, enhanced by your empathetic and compassionate nature.
Key duties include:
Supervision and optimization of appointment scheduling and chair time
Front desk management - payment processing, HICAPS, invoicing, end of day reconciliation, referrals
Patient relations – managing enquiries, feedback follow ups and complaints.
Treatment coordination – explaining treatment plans including process, appointment sequencing and fees
Staff management- rostering, timesheets and leave
Inventory management - ordering stock and liaising with suppliers
Coordination with dental labs and specialists
Managing equipment maintenance schedules
The role would suit an experienced dental assistant or practice manager with comprehensive knowledge of dental treatments and life in a dental clinic, however applicants with experience in other healthcare settings and leadership roles will be considered. Hours are flexible and remuneration is above award and based on experience.
We would love to chat if you have any questions, do not hesitate to contact us!
Ph: 9523 6202 or *********@caulfielddental.com.au