Pre-Site Cadet

Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.

We are currently seeking a highly driven and motivated individual with a strong customer service focus to join our customer support team based in Robina, Gold Coast.

We are looking for a ‘can-do attitude’ and an eye for detail for our entry level, cadet opportunity. If you are seeking a career in Customer Service with Australia’s Number One Home Builder, then apply today!

Reporting to the Pre-site Manager, your responsibilities will include:

• Administration work for the Pre-Site Operations Department;
• Delivering exceptional customer service, building and maintaining customer relationships;
• Exceed customer expectations by responding to and following up on customer enquiries within nominated timeframes;
• Assist with all Customer Support related tasks;
• Maintain professional internal and external relationships; and
• Projects as nominated by the Team Leader/Operations Manager.

Metricon will offer you:

• Be supported by a Management Team that has a Culture Where U Matter!
• Ongoing learning and development opportunities to help build your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programs
• Metricon Homes – Australia largest Home Builder for the 8th Consecutive Year
• We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities
• Attractive housing discounts on our award-winning homes
• You Matter! Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your well being
• 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
• Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.

The successful candidate will have:

• A passion for Great Customer Service;
• Some experience in the residential building industry would be an advantage;
• 12 months’ experience within a Customer Service or Administration role;
• A positive attitude and team player disposition;
• Intermediate skills in Microsoft Office including Word, Excel and Outlook; and
• Experience using database systems would be an advantage.

How to apply
If you feel you have the drive to meet the challenges of this position, please send your Cover Letter and Resume now.

This role requires a national police check to be undertaken.