Principal Advisor [People and Culture] - Strategy and Services

About us
As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.
Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and Services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.
Purpose of the role
Strategy and Services vision is to support and improve the end-to-end workforce experience by providing strategic and value-added people-focused programs and Services. We are responsible for providing professional advice and support to regional and state office managers, and staff across the employee lifecycle including workforce development and experience, data analytics, employee entitlements, People and Culture (P&C) systems, establishment management and recruitment and selection. The branch is also responsible for designing, developing and delivering P&C initiatives, policies and resources to ensure compliance and best practice in alignment with whole-of-government, departmental and business unit needs.
Reporting to the Director, Strategy and Services, you will lead a small team in the design, implementation and continuous improvement of Human Resource (HR) policies, procedures, and supporting documentation to ensure that the department has up to date and accurate HR information, and a diverse range of online tools and resources, utilising various modes of delivery, including live training to enhance P&C capability across our directorate and for QFES leaders. You will work collaboratively with other P&C professionals, executives, managers, staff and external stakeholders, including industrial bodies to coordinate and contribute to organisational change, projects and initiatives, identifying risks and providing constructive advice to influence strategic decision-making across the department and deliver timely, innovative and fit for purpose outcomes for our diverse workforce.
Key requirements
Highly desirable requirements
* Knowledge, experience and/or qualifications in contemporary HR management including best practice in line with relevant legislation and industrial instruments.
* Understanding of the fundamental principles of HR policies, procedures and development of business aligned artefacts, documents and online tools and resources.
* Possess high-level competence and understanding of a variety of software applications e.g. Articulate or aXcelerate and/or web-based platforms i.e. Microsoft 365 (SharePoint, Office, Visio).
Your key accountabilities
Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:
* Lead and manage the design, development and implementation of HR policy, procedures, resources and initiatives in accordance with established best practice and governance arrangements, and compliance with legislative and industrial obligations.
* Manage and coordinate working parties and other stakeholder consultation activities to understand complex workforce management matters and design innovative future focussed communication and education solutions.
* Lead the use of evidenced based design methodologies, including existing and emerging technologies' to create online tools and resources needed to educate, inform and ensure workforce understanding of employee entitlements, recruitment and selection and how to access them.
* Collaborate with subject matter experts to problem solve and deliver seamless solutions that build P&C capability across the workforce and enable managers to meet their ongoing responsibility for effective and proactive people management.
* Maintain comprehensive knowledge of HR practices and systems, industrial instruments and emerging trends to manage change, ensure governance and compliance, and identify opportunities for business improvement that builds positive workplace culture.
* Prepare and present high-level reports, correspondence and briefings to assess options, mitigate risks and present evidence-based recommendations in accordance with the strategic workforce plan and departmental priorities.
* Represent the department and participate in inter-agency projects and working groups to draw insights from collaborative research and provide constructive strategic HR expertise to ensure outcomes on a broad range of complex human resource functions address agency and stakeholder expectations.
* Lead by example and fulfil the responsibilities of this role in accordance with QFES shared values as outlined below and build team capability through coaching others, providing performance feedback, conflict resolution and encouraging career development.
Capabilities
To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Team Leader (leading others)
Vision
* Stimulates ideas and innovation
* Leads change in complex environments
Results
* Builds enduring relationships
* Drives accountability and outcomes
Accountability
* Fosters healthy and inclusive workplaces
* Demonstrates sound governance
Once you join us we will want you to exemplify the QFES shared values of:
* Respect
* Integrity
* Trust
* Courage
* Loyalty