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SalaryOPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The opportunity:
As a Lead Cloud Systems Administrator with the Citrix Team, at OpenText, you will be responsible for the delivering and supporting large-scale Citrix platforms which provide our employees with access to commercial environments.
The ideal candidate will be a team player, have previous experience of managing a Citrix environment for a large organization, and a sound understanding of the technologies we support.
You are great at:
- Leading the resolution of high risk and complex problems
- Proactively managing systems, to ensure resilience and Security Compliance and reduce recurring issues
- Delivering support to internal customers, which will include identifying Citrix issues, as well as network and hosted application issues and working with other teams to resolve them.
- Investigation, design and implementation of new Citrix features to enhance the existing environments.
- Prioritizing workloads effectively in a time critical environment
- Working independently within a geographically dispersed team
- Experience managing Cloud (AWS and/or GCP), on Premise and Hybrid Citrix environments
- Experience in Citrix DaaS administration including PVS and MCS, and Citrix ADC
- Working knowledge of AWS Hyperscaler, and preferably GCP or Azure, including the ability to write infrastructure as code
- Experience with IRAP Standards and FIPs encryption as it relates to Citrix deployments
- Experience in Windows 2019 Server Systems Administration, preferably including Active Directory, Group Policy, and Patch Management
- Experience running a Citrix environment hosted on a VMware platform
- Experience managing user profiles via UPM, WEM and/or Ivanti DesktopNow
- Application installation, deployment and troubleshooting skills
- Basic Network troubleshooting skills
- Excellent communication skills, both oral and written
- Must be Australian Citizen
- Familiarity and experience with ITIL processes, especially Incident and Change management
- Willingness to join on-call rota
OPENTEXT - THE INFORMATION COMPANY
We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose.
CREATE THE FUTURE
We create economic growth that is inclusive and sustainable.
BE DESERVING OF TRUST
The world’s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology.
WE, NOT I
We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems.
RAISE THE BAR
We set high standards and exceptions, to learn, to be better.
OWN THE OUTCOME
We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet.
“We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets.” - Mark Barrenechea, CEO & CTO
