Principal Software Engineer - Mobile Apps (React Native)

Principal Software Engineer (Mobile Apps) (React Native)

• Build slick mobile apps, building products from scratch!

• Deliver ground-breaking services to the 8+ million customers of Service NSW

• Flexible working arrangements (remote working options, flexible hours and more)

Being a Principal Software Engineer with Service NSW

As a Principal Software Engineer with Service NSW you will assist the Mobile Product Team with delivering innovative digital experiences for mobile. Day to day you will:

• Collaborate with other Product Teams and Principals to represent the interest of the Mobile Product team in bigger forums.

• Pair with other engineers to do regular hands-on coding and collaborate with Designers and Product managers.

• Define the new mobile product that we're building all the way from tools, technology, processes, and customer value.

• Establish and define the API and Microservices strategy for the Mobile app.

• Improve the software delivery system, including decreasing build times, increasing automated tests.

• Mentor, coach and guide fellow Product Engineers and Senior Product Engineers.

What you will bring to this role

• Experience and expertise. Solid software development experience. You will have excellent knowledge of JavaScript, HTML, Typescript and CSS

• React Native Ninja. You are a skilled mobile app developer with 5+ years of building native mobile apps with 2-3 years of those building React Native mobile apps for both Android and iOS and deploying to Appstore and google Play (We'd love to see your work on the stores) Building Mobile apps is as familiar to you as swimming is to fishes.

• Thorough working knowledge of React concepts like Virtual DOM, JSX, and component lifecycle management etc.

• Proficiency with Android and iOS app development. Maybe you've mostly built native iOS or Android apps using Swift, Objective C, Java or Kotlin and you are just starting to become an amazing React Native developer. That's okay with us, as you know what makes mobile apps special, and love building app-y apps with rich interactions.

• Leadership. You take responsibility, while being hands-on with code, a visionary, mentor, and coach. You are grounded yet inspiring.

• Innovation. You are a thinker and love the thrill of building something from scratch. You would enjoy defining the product, its technology, and the value to customers.

• Outstanding communication, collaboration, and problem-solving skills. You encourage diversity of thought and thrive in a team environment. You have good facilitation skills that guide discussions into outcomes.

• Customer-oriented mindset. You are motivated by, and take ownership of, delivering valuable outcomes to the people who use your software.

• Continuous improvement focused. You are a lifelong learner, always driven to improve technology, processes and outcomes. You value close feedback loops, and the concepts of iteration and incremental improvement

About us

Digital Services at Service NSW is a diverse and vibrant team of talented Engineers, Designers, and Product Managers, working together to develop innovative digital experiences that improve the lives of our 8+ million customers.

We believe that working for Digital Services is not just a job, but a purpose. Joining Service NSW will provide a way for you to serve the citizens of NSW and better the community. Digital Services has been at the centre of the NSW Government's response to bushfires, floods, and COVID-19, and we are looking for someone to utilise their skills to continue to serve our customers through any hardships that may come their way. Customer service is at the heart of everything we do.

If you are looking for a role that gives you purpose, in a place where you can embrace your uniqueness, join Service NSW. We want you!

To learn more about our Digital Product Teams please click

About the team

Our team's mission is to empower residents in NSW by arming them with relevant & updated information while enabling them to transact and manage their interactions with the government ON THE GO. You'll be part of truly agile, cross-functional product development team that consists of Engineers, Designers, Content Designers and Product Managers.

We use and value Extreme Programming (XP) practices (including test-driven development (TDD), pair programming and CI/CD) to design & build fast stable software and get it into our customers' hands quickly. We are committed to iterative delivery using the build, measure, learn paradigm, and pride ourselves on being responsive to customers' needs, consistently delivering value to the people of NSW.

At present we work with React Native, Tanzu Application Service, AWS, Apigee & Firebase to build and deliver end to end features on our iOS & Android mobile applications, but as we grow in complexity, our stack would too, and YOU would have a chance to shape it!

We are lean, customer focussed and, on a mission to build a quality mobile product for residents and businesses in NSW. We value what each one of us brings to the table and our happiness, growth and personal development means the world! We are never content. The software and tools and tech we use are the latest and greatest.

Our flexible working puts yoga instructors to shame. We can work, collaborate, email, share, hangout, or chat from wherever we are.

Salary Grade 11/12

Click to access the Role Description. For enquiries relating to recruitment please contact Jessica Taylor via Jessica.Taylor@customerservice.nsw.gov.au.

Closing Date: Applications will be reviewed on an ongoing basis, we encourage that you put your application in ASAP so you don't miss out on this opportunity within our Engineer Teams at Service NSW

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our to find out what it means to work for us.

Our Commitment to Diversity, Inclusion & Flexibility

We are committed to diversity, inclusion, and new ways of working.

The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via Jessica.Taylor@customerservice.nsw.gov.au or CUSTOM.CONTACT.PHONE.