Principal Technical Program Manager - Reliability

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and/or New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.
The mission of the Technical Program Management team is to work across Engineering to implement Core Engineering's technical strategy, with greater velocity and more predictable outcomes for our customers. This team works with the engineering leadership team to ensure that strategic Technical Programs are successful and standards are derived from those programs to help our scale. The members of the organization are important in influencing the technical strategy and aligning it with our goals in delivering outcomes towards our business continuity strategy.
You will shape a modern Technical Program management organization. The goal is to steer us through growth and remove barriers in the journey towards our long-term goals. You will have a unique challenge of finding agreement by creating guardrails and removing barriers to help our teams accelerate. As a cloud service provider, we build resilience into our systems to ensure service and data availability for our customers in the event of failures in system components. However, even the best systems have to have a disaster recovery plan.
We're hiring a Principal Technical Program Manager for Reliability, reporting to our Head of Technical Program Management. You are a TPM with a background in Infrastructure Reliability or related business continuity governance.
What you'll do:
- Be a single point technical owner for reliability processes, tools and technology within the company including leading the definition of reliability data gathering and corresponding SLO/SLA goals.
- Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.
- Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around reliability improvements and more.
- Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.
- Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these.
- Be accountable for the success of these Technical Programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.
- Manage complex dependencies and projects with a broad scope across the company.
- Collaborate with functions across the company to create reliable and cost-effective disaster recovery solutions for all of our cloud products.
Your background:
- BS degree in Computer Science or equivalent work experience.
- 10+ years of leadership experience on software teams as Development Manager or TPM.
- Experience leading projects spanning multiple teams.
- Create and implement the schedule.
- Make important decisions to keep project on track.
- Manage risks and dependencies.
-Communicate with partners.
- Experience operating SQL and NoSQL databases in the cloud.
- Experience with Agile software development processes.
To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines. To learn more about our culture and hiring process, explore our Candidate Resource Hub: https://www.atlassian.com/company/careers/resources.