AddressProduct Operations Specialist
The new hire will assist on communicating with customers, introducing Workstem, conducting product demo & basic training to make sure that clients can successfully get onboard Workstem platform. The new hire will assist on communicating with customers, introducing Workstem, conducting product demo & basic training to make sure that clients can successfully get onboard Workstem platform.
Responsibilities including:
Assist in conceptualizing product ideas, design and develop new product/ product range, trials and implementation
Over 5 years Australian payroll practice experience and Australian payroll system use experience, familiar with Australian Fair Work Awards
Smoothen new product launches for new and old clients
Monitor and improve product features along with the tech team
New features research, POC, and testing
Onboard new clients onto the platform successfully and smoothly, ensuring a low churn rate for the business
Handle client issues and provide solutions for customer requests
Please send your CV to HR@workstem.com for the job application.
Reports to: CEO
Location: Hong Kong/Sydney/Melbourne
Issue Date: 2022/02/09
