Product Specialist, Product Management (Cyber And Intelligence)

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Product Specialist, Product Management (Cyber and Intelligence)

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Cyber & Intelligence Solutions (C&I)
As the world is rapidly evolving and interconnecting, Mastercard is addressing a wider range of risks across different domains (digital, financial, cyber, and operational) that not only protect every transaction, but the larger ecosystem of interactions beyond payments and banks. All risks are intertwined – meaning the security and trust require robust solutions that connect data points across these domains.

The Cyber and Intelligence Solutions (C&I) team is at the forefront of that mission, developing and delivering world-class, scalable products and services to safeguard all aspects of safety and security in the current and future payments space & beyond. This includes a wide portfolio of our products covering Cyber Security, Fraud, Crypto risk, to name a few.

Our growing team reflects the fast-growing business unit within Mastercard. It is a great opportunity to join, make an impact and grow with us.

Job Title & Role

We’re looking for highly motivated Product Specialist who displays strong skills in product management, relationship building, problem solving, intellectual curiosity, openness, resilience, and the ability to effectively drive outcomes for the business.

In this role you will:

• Develop deep product expertise to articulate the value propositions for Mastercard’s security solutions and customer segments
• Collaborate with C&I leads and regional teams to help solve customer problems, scale products across Australia/ NZ markets, and drive revenue growth
• Rollout new initiatives across Australia/ NZ markets
• Contribute to the development of go-to-market strategies, account planning, and customer engagement
• Collaborate with Customer Delivery & Technical Account teams to deploy and implement cyber, fraud, and security products
• Document and manage actions from customer meetings while proactively resolving issues and open items
• Help to tailor product documentation and literature for the Australia/ NZ markets
• Project management and tracking
• Help to manage and plan C&I communication & marketing activities
• Collaborate with other Mastercard product and segment teams

All About You

The ideal candidate for this position should:

• Energetic and enterprising individual
• Display high degree of initiative & agility
• Ability to work in a team and independently
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel, and PowerPoint skills
• Well planned, organised & structured to manage time & work effectively
• Attention to detail with excellent verbal and written communication skills
• Take initiative, operate with a sense of urgency and responsive to customer requests
• Proven ability to track, prioritize, and drive multiple concurrent projects to success.
• Creative yet analytical thinker, with excellent interpersonal, facilitation and communication skills.

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.