Product Support Manager, Milling Wears

“Do you want to make a difference in the world and contribute to a sustainable future? 

 We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.

It’s a big responsibility, and we have committed to do it.

As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions cement plant by 2030. 

Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.

Job scope

We are currently recruiting for a Product Support Manager - Milling Wears. This position is responsible for the implementation of the global strategy in the specific territory as well as supporting our internal sales teams and customers. The successful candidate will develop, coordinate  and execute the strategic initiatives of the Milling Wears Service line.

Lead technical/sales team in respective region(s)

Management of the product line including OI, Revenue for designated region

Direct line or matrix management of other support personnel

Support/own inventory levels in specified MA

Manage and develop relevant business processes

Provide support and training for regions and customers

Guide product technical/engineering team on market trends to further adapt PL designs

What you bring:

• Good experience within the mining/industrial industry. 
• Essential - experience in sales/business development
• Good communication skills, written and spoken.
• Able to travel domestic and internationally.
• Experience in managing a portfolio of products and the implementation of solutions with a proven track record of successful deliveries.
• Good experience in leadership and team management skills, with the ability to motivate and inspire cross-functional, diverse teams in different locations.  
• Expertise in managing and communicating with diverse stakeholders.
• Motivated and empowered by a self-directed context with a high degree of autonomy and results-orientation.
• Customer oriented with an in-depth understanding of end user and customer needs.

What we offer

• Competitive remuneration package on offer.
• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
• Job security in a volatile market. Since 1882, FLSmidth have operated successfully within a global environment.
• Development and training within a respected global OEM company.
• Access to salary packaging options to allow you to maximise your after tax income.
• Employee Assistance Program for employees and immediate family.
• Purchased annual leave options.
• Paid Parental Leave
• Access to a recognition and benefits platform.
• Involvement with community and charity initiatives.
• Annual flu vaccination.

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.

We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials

Please apply by clicking "apply" on this page.

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

Candidates will be contacted by email.

No recruiters and unsolicited agency referrals please.