Program Officer, Operations

• $82,032 - $94,742 + up to 15.4% superannuation - ASC Grade 4
• Sydney,Canberra,Melbourne
• Fixed Term Full Time

Applications close at 11:30pm AEDT on 6 February 2024 (late applications will not be accepted).

The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men’s and Women’s Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.

Are you up for the challenge?

About the team – Sitting within the participation branch of the ASC, the Sporting Schools team lead the implementation of the ASC’s flagship program for children and young people, providing grants to more than 4,000 schools across Australia each term to support the delivery of free sport programs. The team also explores innovative opportunities to enhance future program design and develops resources to support the delivery of sport in schools.

About the role – You will be part of Australia’s largest school-based participation program which supports the delivery of sports to over two million Australian students each year. As a member of the Program Operations Centre, you will be responsible for providing operational advice and support to internal and external stakeholders to enable delivery of the national Sporting Schools grant program.

About you – To be successful in this role, you will be a motivated, client-focused person that can provide accurate program advice to a broad range of stakeholders and possess capabilities including: 

• Qualifications or experience in customer service, sport administration or a related field
• Excellent communication skills and experience managing high volumes of customer contact points
• Effective collaboration with internal and external stakeholders 
• Experience providing meaningful support to customers including technical troubleshooting and conflict resolution 

This position is offered as a fixed term position until 24 December 2024 and will be based in Canberra.

Why work with us?
We have offices located in Canberra, Melbourne and Sydney.  Across all locations, we offer:

• Options for flexible working arrangements.
• Annual allowances towards training based on individualised career goals.
• Access to a customised ASC L&D calendar for ongoing professional and career development.
• Generous superannuation scheme with up to 15.4% employer contributions.
• Corporate discount on AIS Shop merchandise.
• Access to Clearinghouse for Sport, an information sharing platform for Sporting professionals.

Additionally, our Canberra campus offers:

• Free onsite parking
• Onsite facilities including café, dining hall, gym, and swimming pool.
• Priority placement for your children to access the award winning, onsite AIS Caretaker’s Cottage Childcare Centre.

If you have any questions about this opportunity, please contact:

• Contact Officer: Caroline Sommariva, A/g Team Leader - Program Operations Centre 
• Phone number: 02 6214 1***
• Email address: ***************@ausport.gov.au

Eligibility

• To be eligible for employment with the Australian Sports Commission, it is preferred that applicants are Australian citizens or permanent residents of Australia.

As part of the Commonwealth Child Safety Framework the ASC is committed to being a Child Safe Organisation and leading the way in Child Safety across the sports sector. This position requires a Working with Vulnerable/Children People check to obtain employment.
Notes

• As part of this position, the role occupant may have access to sensitive, and potentially distressing information in the areas of sexual misconduct and child safeguarding.
• The ASC is committed to protecting children from harm. We require all applicants that will work with children to undergo screening processes prior to appointment.
• Should a merit pool be established for this position, it may be used to fill ongoing or fixed term opportunities as they arise within 18 months from the date advertised.
• The ASC operates under the Australian Sports Commission Act 1989 and is separate to the Public Service Act 1999. The ASC accepts most leave liability and recognition of prior service if you are currently employed at a Commonwealth agency.
• If you are experiencing issues or have any questions with the e-recruitment system, please contact the People & Culture Hub via email ******@ausport.gov.au or phone (02) 6214 1***.

Acknowledgement of Country  

The Australian Sports Commission (ASC) acknowledges the Traditional Custodians of the lands where its offices are located, the Ngunnawal people and recognises any other people or families with connection to the lands of the ACT and region, the Wurundjeri Woi-wurrung people of the Kulin Nation, the people of the Yugambeh Nation and the Gadigal people of the Eora Nation. The ASC extends this acknowledgment to all the Traditional Custodians of the lands and First Nations peoples throughout Australia and would like to pay respects to all Elders past and present. The ASC recognises the outstanding contribution that Aboriginal and Torres Strait Islander peoples make to society and sport in Australia and celebrates the power of sport to promote reconciliation and reduce inequality. 


Application and Job Description

The Job Description can be downloaded from the attachment below. The application form will include these questions:

1. Referencing the job description, please describe why you believe you are suitable for this position, including listing your key relevant achievements [up to 750 words]
2. The ASC’s shared values are respect, integrity, teamwork and excellence. Please describe which resonates with you and why [up to 300 words]

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Job Description Opens in new window