Project Officer, Traveller Capability Platforms

GM Technology & Major Cap Group | GM Technology & Major Cap Group | Traveller Cargo & Trade Systems | Traveller Capability Platforms

The Traveller Capability Platforms (TCP) Section designs, develops and implements application solutions to enable travellers to safely cross Australian International borders. We do this by leveraging industry supported technologies, through well established strategic industry partnerships.

TCP delivers high quality and accessible technologies comprising of hardware (IDEMIA Gen3 SmartGates and Kiosks) and software (Border Clearance Solution (BCS)) for the identification and verification of travellers across Australian borders. These technologies enable the Australian Border Force (ABF) to manage and secure our borders.

Our ideal candidate

• The Project Officer is accountable for day-to-day ICT project functions such as resourcing, scheduling, prioritisation and task coordination
• They are responsible for meeting project milestones, objectives and deliverables within agreed time frames and budgets, using correct methodologies in the process
• The Project Officer ensures effective project delivery and prevention of potential issues by implementing well thought out risk management and contingency plans
• The Project Officer you utilises knowledge of the systems they are working with, and their stakeholder relationships and networks, to constantly keep the project on track throughout its lifecycle, using their expertise to promptly resolve or ppropriately escalate issues as they arise
• The Project Officer also plans for and undertakes the successful transition and/or closure of services.

Duties and responsibilities

• Conduct project planning and scheduling activities for ICT Projects including identifying and setting milestones, dependencies, critical path and transition into service
• Conduct ongoing project delivery and performance activities including tracking performance against milestones, budget, resource allocation and benefits realisation
• Undertake and provide ongoing monitoring of project finances ensuring targets are met and escalating deviations from agreed tolerances
• Establish, build and maintain strong stakeholder relationships across the ICT Division, business and operational areas, internally and externally
• Assist with planning, coordinating and running meetings and provide secretariat responsibilities or functions as required.

Additional information

Minimum of two (2) years' experience as a Project Officer or similar project role with:

• Enterprise Project Management System (EPMS) knowledge, or the ability to develop
• Proven experience using collaboration tools, such as SharePoint, Jira, Azure DevOps, etc.
• Proven experience with using Microsoft Office Suite including MS Project
• Excellent verbal and written communication skills.
• Well-developed negotiation, conflict management and resolution skills
• Proven experience writing and maintaining project artefacts like RACI, Risks and Issues registers.

Demonstrated ability in using contemporary project management frameworks including, but not limited to:

• PRINCE2 (Practitioner) certification
• PRINCE2 Agile and/or AGILE PM
• MSP
• ITIL (Foundation)
• Waterfall
• PMBOK
• MOP
• Exposure to Agile practices such as Extreme Programming (XP) techniques e.g. Test Driven Development (TDD).
• Exposure to Continuous Integration (CI) and Continuous Delivery (CD) across the SDLC

Ability to coach, develop and empower individuals in emotional intelligence;

• How to handle and resolve conflict
• How to give constructive feedback to form a high performing, self-organising teams.

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 16/04/2024 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

Please prepare an 800 word pitch for the role, highlighting your relevant skills, experience and achievements against the Role. Your pitch should demonstrate:

• How you will contribute as an employee at the Department of Home Affairs, focusing on the project duties and responsibilities.
• How you will apply your specialist project skills and qualification to deliver quality project governance outcomes

When you include an example, you should clearly explain:

• The situation or problem
• Your personal role in the task
• The methods you used
• Any barriers you were able to overcome, and
• The outcome.

Try not to duplicate information that can already be found in your resume, but do highlight any specific examples or achievements that will demonstrate your ability to perform at the advertised classification.

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 131944 in the document footer.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance and an Employment Suitability Clearance (ESC).

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

Technical assistance

For technical enquiries please call or email for assistance:

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.