Project Sales Engineer

PURPOSE OF THE POSITION

 Studco Building Systems are leaders in manufacturing innovative metal building systems for the wall and ceiling segment of the construction industry.  From humble beginnings in 1986 as a steel stud rollformer in Melbourne, Australia, Studco has developed into a truly global manufacturer of premium building systems for the commercial and residential construction industry. Our customers succeed because of our superior solutions, intelligence and value. 

 As Project Sales Engineer, you will provide technical engineering support and advice to internal and external stakeholders for Studco’s range of light gauge steel products and be responsible for the technical design management for major projects across Adelaide. 

 You will liaise directly with customer site personnel including site contractors and builders via phone, email and on-site visits, to answer technical queries, collate key engineering design request information and further provide engineered design solutions in a prompt manner.

 Fundamental to your success is being able to interpret incoming engineering enquiries from clients, design a compliant  solution to the nominated standard from scratch using your engineering expertise and proprietary calculators, liaise with sales staff and CAD staff, document the solution in a clear and concise manner that is understandable by non-engineers, and file and record your workings in an orderly  manner.  Your designs and solutions will often be critically peer-reviewed by third party engineers and you must be prepared to fully support your proposed solution.  

 Most enquiries will relate to external walls, internal walls, ceilings and facades in a range of buildings including high-rise apartments, low-rise residential, hospitals, stadiums, office complexes and shopping centres.  And whilst the questions predominantly involve structural design, there is a need to also have a basic understanding of related design criteria such as fire, acoustic and energy efficiency properties.  

 Studco is known within the industry for its high level of customer service and support and the success of this position relies heavily on having the right attitude towards serving our clients and having a genuine desire to solve the client’s problems. Clients you will be liaising with include builders, site contractors, engineers, architects and Studco authorised resellers. 

 Formal structural engineering qualifications are mandatory with further skills in light gauge cold form engineering preferred.  

 You will be vital player on Studco’s National Sales Team and will be joining one of the fastest growing, most dynamic companies in the industry. A willingness to learn, a preparedness to push yourself to play in an industry-leading team, and a 100% commitment to the Studco Strategic Objectives will make you successful in this position.  

 KEY EFFECTIVENESS AREAS & RESPONSIBILITIES

 Design and document structural engineering solutions for building problems on site. 

• Develop an in-depth understanding of relevant Australian Standards and BCA/NCC.  
• Provide excellent customer service and support for clients via telephone, email and face-to- face visits.
• Maintain adequate documentation and record-keeping to meet statutory obligations for legal/insurance indemnity. 
• Ability to work independently while complying with design guidelines and standards set by Studco technical team
• Carry out all activities in line with Studco’s Strategic Objectives and quarterly goals.  
• Adopt and impart the Studco USP, value propositions and brand strategies. 
• Attend all relevant internal meetings.  
• Maintain accurate records of customer contacts. 

 Other Engineering & Sales Responsibilities: 

• Liaise with fellow engineers, the Sales Team and Customer Service Team to ensure timely flow of information and processes, including leads, quotes, technical enquiries, delivery requirements, problems, etc. 
• Collaborate with external consulting engineers for complex issues and certification. 
• Maintain professional associations as required and attend industry-related seminars and courses as directed.  
• Participate in Studco’s drive for innovation using your creative thinking to develop new building systems.  
• Research and analyse new building systems from competitors.  
• Liaise with marketing department to provide content for technical articles and technical marketing material. 

General Duties  

• Liaise with Operations, Logistics, Production, Marketing and Finance departments as required. 
• Understand and maintain confidentiality relating to all business activities, especially relating to financial details and customer/supplier details. 
• Be accountable for your time and travel movements.  
• Understand and maintain correct protocols when interacting with other staff, customers and suppliers. 

 Teamwork and Leadership Responsibilities 

• Be prepared to learn. Call out for additional assistance immediately when a question comes up that you are not highly competent in responding to. 
• Be a team player. Work with the Studco Team for the good of the whole business.  
• Abide by communication protocol for all Studco Team members.  
• Email & phone calls must be responded to promptly. 
• Manage time in an effective manner, such that all tasks are done in specific time zones each day. Request help if you are becoming overloaded. 
• Confidentiality is paramount. Any breach of trust will be regarded seriously & addressed in an appropriate manner by senior management.  Anyone involved in the Studco Team is required to sign a confidentiality agreement.       

SELECTION CRITERIA  

    Essential knowledge: 

• Engineering degree or higher 
• ‘Can do’ attitude towards solving client problems 
• Proficient in the use of Excel and Word programs 
• Understanding of basic principles for business success 
• Ability to maintain a high level of accuracy in documenting and recording information                   

Preferred skills: 

• Experience in light-gauge cold-rolled steel preferable but not essential 
• Understanding of basic sales processes 
• Knowledge on Australian Standards including but not limited to AS 1170; AS 4600; AS 4100; AS 2785
• Some knowledge of the construction industry 
• Excellent interpersonal skills  
• Excellent listener and proficient in verbal communication and presentation 
• Resilient  
• Sales passion and drive 
• Analytical problem solver and negotiator   
• Attention to detail 
• Effective written and verbal communication skills  
• Time and task management 
• Team player and team builder  

 Personal attributes: 

• ‘Can do’ attitude 
• Honest and trustworthy  
• Be respectful  
• Possess cultural awareness and sensitivity  
• Be flexible  
• Good personal presentation and hygiene  
• Adopt the Studco culture and uphold Studco’s mission, vision and values.