PROECTWISE SUCCESS ANALYSTPosition Summary :A ProjectWise Success Analyst will assist users with the adoption of the latest release of Bentley's ProjectWise Design Integration solution within Bentley's enterprise accounts.Job Responsibilities:
- Aid in qualifying requirements to upgrade a user to the latest ProjectWise Design Integration version based upon technical aspects of their implementation
- Participate in ProjectWise upgrade kickoff meetings by providing product expertise and answering questions related to the product upgrade and its impact on the user.
- Perform ProjectWise upgrade activities such as client-side troubleshooting
- Assist users in evaluating change management impacts of an upgrade
- Update users on the latest ProjectWise Design Integration enhancements and licensing model
- Monitor user testing and provide technical guidance as required
- Lead the user through the ProjectWise 'go-live' readiness process
- 3+ years of ProjectWise Administration experience
- Technical expertise with ProjectWise architecture and the ProjectWise upgrade process a plus
- Experience with change management enablement including demonstrating empathy for users
- Awareness of the relationship between ProjectWise brands and ProjectWise product lines
- Possess organizational and problem-solving skills, including critical thinking and problem
- Fluent in English and able to clearly present information through spoken or written word
- Ability to work evenings and weekends as needed is necessary