Address- Gold Coast | RACV Royal Pines Resort
- Casual | Afternoon/Evening & Overnight shifts
- Competitive hourly rate + penalties | Discounts on RACV products and resorts
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
An exciting opportunity has become available for two experienced Public Area Cleaners, to join our team at RACV Royal Pines Resort, Gold Coast. In this role, you will be responsible for maintaining a clean, hygienic, and presentable 5-star environment throughout the resort Public Areas.
You will clock up your step count each day, actively moving around our large resort, cleaning spaces in the back of house, front of house and outdoor Public Areas. You will interact with guests daily, providing a friendly & professional service to deliver a consistently high standard of service to our members, guests and visitors.
This could be just the right role for you?
We are looking for two team members to work 3+ shifts per week: afternoons 4pm – 11pm or overnights 11pm – 7am. Full availability and flexibility are required to work a 7-day rotating roster including weekdays, weekends & public holidays. Reporting to the Public Area Supervisors, your key responsibilities for the role will include:
- Physical activity working on your feet vacuuming, mopping, wiping & dusting, restocking amenities & rubbish removal
- Cleaning front of house: lobby, restrooms, pool area, lifts, Public Areas, restaurants & bars, conference & event spaces, day spa, carpark etc
- Cleaning back of house: hallways, offices, restrooms, change rooms, staff room etc
- Operating cleaning equipment & machinery ie. vacuum, floor scrubber, floor sweeper, carpet cleaner etc
- Handling chemicals & heavy lifting
- Pressure washing outdoor surfaces
- Perform duties in a safe working environment
- Interacting with guests and assisting them in a friendly, helpful and professional manner
- Working in a team or autonomously
What you’ll need to be successful
- Experience in a Public Area cleaning role in a 4/5 star hotel/resort, or a similar environment, essential
- General cleaning knowledge & experience using commercial cleaning equipment & machinery including floor scrubbers and vacuums, chemical handling & health and safety practices
- Excellent communication skills and demonstrated customer service skills, including the ability to interact with our guests in a friendly & professional manner, responding to guest queries and requests
- Strong attention to detail, work efficiently and solid time management skills
- A positive attitude, demonstrate initiative, be proactive and take pride in your work
- Work well in a team environment and can perform duties responsibly and autonomously when required
- Actively perform repetitive manual tasks, heavy lifting and working on your feet
- Excellent personal presentation
We are Offering
- Competitive hourly rate + penalties evenings, weekends & public holidays
- Discounts on RACV products & resorts
- Uniform + free parking onsite
- Employee of the month recognition
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
Application process
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
Submit your CV via the link below.
