Publications Business Partner - Qantaslink

The Qantas Group have built a reputation for excellence in safety, operational reliability, engineering and customer service.  Forward thinking, we’re not afraid to challenge, we invent boldly, and we purposefully disrupt. In an industry characterised by competition and change, we stay ahead of the game by innovating and creating outstanding products and services for our customers

As a Publications Business Partner, you will be responsible for technical writing, mixed media production, design, change management, editorial and publishing support with a focus on document and process control. Authoring, editing and publishing of manual suites and associated notices across the business, controlling operating procedures, policy, processes, documentation and/or system information, ensuring quality, compliance and driving improvements to enhance operations.

Your technical publications portfolio will be rotational and diverse, spanning operational areas such as Flight Operations, Ground Operations, Freight and Engineering.

You’ll have –

• Tertiary qualifications in a communications, business, aviation management, change management or related discipline highly regarded (or studying towards an appropriate discipline).

• Excellent literary aptitude with experience in technical writing.

• Aptitude for technology, with experience in document management/delivery systems, software applications and authoring tools such as MS, Adobe, InDesign, XML and HTML.

• Strong stakeholder engagement skills with the ability to communicate with stakeholders across all levels of the business

• Demonstrated experience in making decisions in complex environments

• Ability to plan and manage performance targets.

• Detailed knowledge of CASA regulations and aptitude to interpret legislative material is highly regarded.

• Must be available to undertake 7 concurrent days of after-hours and weekend publishing, providing on-call support services on a rotational basis once every 10-12 weeks.

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

QantasLink is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process. Your personal information will be kept confidential in compliance with relevant privacy legislation. 

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close: 2nd May 2024