Quality And Clinical Risk Manager

Hillcrest Rockhampton Private Hospital is seeking a senior clinician with a background in Quality and risk to provide leadership in the continuous improvement across our facility.

This opportunity is a permanent part-time role, 64 hours/fortnight.

The bustling city of Rockhampton is a thirty-minute drive to the Southern Great Barrier Reef, Great Keppel Island and is surrounded by many beautiful national parks offering weekend adventures at every turn.

Rockhampton offers affordable housing, exceptional educational facilities, and the average commute to work only 15 minutes, allowing plenty of time for family and lifestyle activities. This role is the perfect work/life balance working 64 hours per fortnight.

About the Role

The safety and wellbeing of our staff and patients is our priority, in this role you will work to support and foster an organisational culture that embraces Quality and strives to continually improve patient and business outcomes in line with relevant regulatory requirements.

As the Quality andRisk Manager you will provide strategic and operational leadership to the Hospital team to ensure compliance in relation to patient safety and feedback, governance processes and legislative reporting in line with our Patient Safety and Clinical Quality Framework. 

Reporting to the Director of Clinical Services, you will also be responsible for:

• Ensuring structures and processes are in place to support compliance with standards of accreditation and licencing
• Facilitating the Hospital’s clinical and non-Clinical Risk management programs
• Oversee the collection, management and evaluation of clinical indicators and the investigation and resolution of clinical incidents and adverse events.

Your Key Skills and Experience

• Relevant registration with AHPRA with minimum 5 years in an acute hospital setting
• Experience in patient-related incident management & investigation
• Experience in risk assessment, development and implementation of risk reduction strategies, policies and procedures
• Strong understanding of the concepts, principles and practice of Clinical Governance
• Demonstrated effective interpersonal skills to develop relationships with key stakeholders and facilitate change management initiatives
• Excellent written and oral communication skills with a demonstrated ability to produce comprehensive reports such as business analysis and strategic direction documents
• Excellent work ethic, time management skills & the ability to work independently
• Strong computer literacy including the use of Microsoft Office and Clinical Risk database

Candidates with a nursing or allied health background and who hold a tertiary qualification in a relevant field will be highly regarded.

Benefits!

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. 

The Hospital

Hillcrest Rockhampton Private Hospital has four operating theatres, specialising in Orthopaedics (Robotics), Ophthalmology, General Surgery, Urology, Oral Surgery and Gynaecology.  Our team prides itself on exceeding Ramsay’s high standard of care and also provides medical, general surgical and Mental Health services.  We have established an excellent reputation in the Central Queensland region for our high commitment to customer service, staff satisfaction and quality improvement.  

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of Quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People".

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Krissy Kelly via: *************@ramsayhealth.com.au

Applications Close: Sunday 10th March

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com