AddressWhat About Us:
Mayo Hardware is recognised as a key supplier to the retail, trade, and commercial markets. We hold a market leading position in the safety, security, decorative and outdoor lifestyle categories distributing product throughout Australia, New Zealand, and selected export markets. As a market leader in our key categories, we supply many of Australia and New Zealand’s largest industrial, hardware, grocery and general merchandise retailers and are known for innovation, customer focus, teamwork, and integrity.
What about the Role:
Reporting directly to the Head of Design, this position will hold the following key responsibilities but not limited to:
- Monitor and report monthly on product returns and customer complaints, investigation of complaints and taking appropriate action as needed.
- Ensuring relevant products conform with appropriate ISO and AS/NZS regulatory / legal requirements at all times.
- Develop product specifications that clearly describe the safety and quality parameters of Mayo products.
- Determine and specify product testing requirements, to show the appropriate level of due diligence and uphold the Mayo quality expectations, for all products prior to launch and in post-production audits.
- Liaise and communicate quality expectations with 3RD party inspection teams during pre-production and shipping stages of product development.
- Support in the evaluation of pre-shipment inspections and commercial releases of Mayo products prior to official dispatch for sale.
- Support in the specifying and reviewing of packaging specifications to ensure they are in-line with quality performance and customer expectations.
- Work closely with management and marketing on any product recalls or withdrawals.
What about Me:
- Tertiary qualifications within a relevant field
- 3+ years’ experience in manufacturing environment, in QA and/ or Product Development roles or in Hardware, Grocery and Mass Merchant channels.
- Experience in consumer hardgoods development with a focus on product quality, compliance and testing.
- Demonstrated experience in quality systems aimed at delivering consistently high levels of product quality.
- Experience in working with offshore partners to preparing goods for manufacture and shipment.
- Problem solver with an eye for detail
- Solid working knowledge of ISO 9000 and 9001 Quality systems
- Solid working knowledge of AS/NZS gas and electrical appliance standards (preferred)
If this ticks your career aspiration, then apply now so you can kick-start your career with us at Mayo Hardware.
Only candidates that meet our criteria will be short-listed and contacted, this includes applicants must have Australian citizenships or permanent residency (including NZ citizens).
At Mayo Hardware, we manage recruitment directly. Any applications via third party agencies will not be accepted. We will not be responsible for any fees related to unsolicited resumes and/or their name. We require you not to reach out to any of our hiring managers at all times.
