Quality Assurance Intern

The Operations team partners closely with ResMed’s five business leaders to understand their needs then providing a variety of products and services to help them meet those needs including Customer and Technical Services, Global Quality Assurance and Regulatory Affairs, Supply Chain, manufacturing, logistics and distribution. Focused on enabling new product introduction and operating excellence, our team strives to improve time to market for new products and services, improve efficiencies in our cross-functional processes, and improve our supply chain through digitization and automation to increase value add to our customers.

Join us as an Intern! We're looking for an exceptional student for the Quality Assurance and Regulatory Affairs Team!

Imagine working with a global team of more than 7,500 talented people who are committed to creating the world’s best medical technology. Imagine a role where your skills and attributes will contribute to improving millions of lives. Because at ResMed, you will.

If you want just a job, we may not be the place for you, because we believe we are more than just a workplace. Wherever we operate in the world, we work to provide a culture of support, inclusion and opportunity and an environment that will bring out the best in every employee.

You’re welcomed in a place that seeks and respects diversity and appreciates the value this brings to ResMed and we want you to experience the true power of diversity.

ResMed offers internship programs placing undergraduates from varying disciplines into our businesses. Under the guidance of a supervisor, our interns get a chance to work on real-world business problems within departments throughout our businesses.

Our aim is to provide a professionally fulfilling and provide a real sense of belonging beyond your typical workplace and show you how we can shape the future together.

Let’s talk about the role

• Design, implement and maintain service centre processes and methods for servicing finished products.
• Managing customer complaints, reviewing for internal investigations, customer reporting and vigilance escalations ensuring we meet regulatory compliance and standards.
• Review post market field and service activity data to identify trends and recommend actions when necessary.
• Assuring compliance to in-house and/or external specifications and standards (i.e. GMP and ISO standards).
• Assess patient risk, inspecting, testing and evaluating the returned devices from the field and escalating new issues when required as part of the investigation process.
• Applying engineering techniques to investigate root cause of product issues.
• Writing protocols and reports as part of the investigation process.

Let’s talk about you

• Final year of relevant Mechanical Engineering, Biomedical Engineering, Chemical Engineering degree or equivalent
• Follows standard practices and procedures and applies basic theories, concepts, principles and methodologies in analysing situations or data.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!