AddressCairns Hardware is a long-standing family owned and operated business and part of one of the largest independent suppliers of timber and building materials to many of the best home builders in Australia.
We offer a family-feel culture and work environment that sets us apart from any others in the industry. We are part of a 60-site National group with over 1400 trusted support team professionals, trade experts, drivers, and yards people. To find out more about us click here.
The founders of the organisation are all about investing in their people, partners, and community to make a positive and sustainable contribution to Australia.
Our business is built on a set of values that create the foundation for everything we do; Take Responsibility, Grow Together, Everyone Contributes.
About the RoleDue to an internal promotion, we are looking for an adventurous and motivated person to join our Roofing team as Quotes & Orders. Delivering WOW through service, this role brings together all things Roofing to be a pivotal link between our customers and roofing products to service our local customers with the right knowledge and advice.
We require a motivated and enthusiastic person who is willing to embrace and drive growth while learning the ropes of being part of a busy manufacturing plant. You will get the opportunity for ongoing training and development to improve your knowledge, skills and the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
Our roles suit those who are willing to work in a team environment.
Responsibilities will include- Processing of customer orders & quotes by phone and email
- Preparing accurate quotes for customer orders
- Following up with builders to convert quotes to orders
- Monitoring orders and ensuring delays are communicated to the builders
- Review invoices to ensure accuracy at all times
- Undertake regular product training with market leading brands
- Work as part of a network of people with their finger on the pulse knowing what is going on in the local building and construction market
QUALIFICATIONS AND SKILLS
The ability to converse with customers and build key relationships is paramount, it is anticipated that you will have a natural flair and talent for client management.
- Demonstrated experience in a Quoting & Ordering role or similar
- Knowledge and previous experience in roofing materials and associated products
- Ability to cross sell product ranges to builders for a one stop shop approach
- High awareness of site safety and duty of care for your team, staff and site visitors
- Finally have a ‘hands on’ with a 'can do' attitude
- Focus on identifying and assessing customer needs we need a team player showcasing excellent interpersonal skills, phone manner and active listening skills.
- High level of computer literacy with the ability to learn new systems quickly
- Exceptional attention to detail coupled with high level of accuracy
- Manual Vehicle Licence
Perks
- Be part of something strong, we really are growing together
- Rewards and discounts program
- Your contribution is valued and celebrated, the company culture lives this
- EAP – Employee Assistance Program
- Uniform provided, so you can look the part
- Ongoing training with plenty of opportunities for people with the right attitude
- Job security from a long-standing respected employer in the Cairns region
- Staff and Fuel discount schemes offered
- Everyone gets paid to take a day off for their birthday
- Be part of an organisation that puts its people first and has their best interests at heart
PLEASE NOTE
We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and conduct regular random workplace testing.
Only applicants with the Right to Work in Australia will be considered for this position.
If this sounds like the right job for you, click the 'Apply for this job' now and include your Resume and Covering Letter.
