AddressAn exciting opportunity is currently available to join Walshs Practice as our front of house receptionist. We consider this a pivotal role at Walshs as you will be responsible for presenting the first impression and primary contact point to our valued clients, client on-boarding, as well as working alongside the team to provide administration support to deliver an exceptional client experience.
What you will do:
- Manage inbound phone calls
- Assist with the management of Walshs enquiries emails
- Assist with the coordination of meeting bookings, reminders to clients, and meeting rooms
- Organize client coffees, and greet clients in reception
- Ensuring the kitchen remains stocked with necessary items – ordering through Woolworths, unpacking and monitoring
- Collect the physical mail from the PO box, scanning this into our system, and delegating accordingly
- Posting of any physical mail / couriering items
- Assist with the management of referrals for the firm
- Collecting supplies as needed for the firm.
- Assist with the organization of kitchen – keeping it clean and tidy for staff.
- Complete exchanges, process queries, and manage client expectations in a timely and professional manner.
- Support other members of our administrative team when capacity allows
- Other ad-hoc tasks as required
What you need:
- Secondary education is required
- Experience in a similar client-facing/reception role is preferred, but not required
- Intermediate computer literacy skills and talent for technology.
- Advanced written and verbal communication skills.
- Willingness to learn
- Happy to take on any task
- Polite, friendly, and self-assured attitude.
- Skills in multitasking and good time-management.
- Knowledge of the accounting and financial planning industry an advantage
About Walshs:
Walshs are a fully integrated accounting and financial services firm, located in the Brisbane CBD. Walshs Practice has existed within the industry for 30+ years and it is our purpose to guide and inspire our clients to financial success, through the management, protection and growth of their wealth.
The office culture is one of accountability, innovation and excellence with a focus on team work. If you join the team at Walshs Practice you will have access to a health and fitness benefit, team building activities, leadership training and opportunities to grow professionally and personally. As a team member you would be expected to exhibit and align with the Walshs staff values, which are:
- Client Focused
- Reliable
- Honest
- Professional
- Supportive
- Team Player
If you are interested in the role, have the required experience, and our company mission and values fit with you please submit your resume and cover letter.
