AddressMedical Receptionist - Full time
Our busy practice is looking for a friendly, enthusiastic and customer focused full-time receptionist to join our close-knit team. We value respect, teamwork, efficiency and trust, and the successful applicant will need to be able to demonstrate alignment with these core values.
About the role:
As part of our reception team you will be the first point of contact for patients, setting the tone for their experience. You will be working collaboratively with your colleagues to provide reception and administrative support to doctors, nurses and patients. The successful applicant will be highly organised, adaptable, emotionally resilient and self-motivated.
The role includes a variety of tasks including:
- Managing patient check-in and check-out procedures, including payments
- Attending to incoming phone calls, electronic & hard copy correspondence
- Scheduling of patient appointments
- Opening and closing procedures, including banking reconciliation
- Liaise with third parties including Workcover, insurance companies, specialists, lawyers, allied health and hospitals
- Other administrative duties as identified by yourself and the team.
To be considered for this role you must have:
- Excellent presentation as the welcoming face of our practice, with a friendly and positive attitude
- Great organisation and time management skills
- Attention to detail
- A forward-thinking approach and ability to use your initiative
- Excellent customer service and communication skills
- Ability to prioritise and manage competing tasks effectively
- A strong work ethic and the desire to exceed expectations
- A positive and practical approach with a genuine desire to assist
- The ability to maintain patient confidentiality and privacy is essential
- Demonstrated computer literacy
- Ability to respond to patients’ needs in a calm, warm and friendly manner in sometimes stressful circumstances
Experience is not essential as we are willing to invest in a candidate who shares our values.
This is a full-time position with shifts between the hours of 7.30am - 6.30pm, Monday to Friday.
To apply, email your cover letter outlining the listed attributes and resume to: - *******@gmc.com.au
Or deliver to: -
Manager
C/ GMC
49 Bowen Street
Goondiwindi, QLD 4390
Please note, due to the volume of applications, only shortlisted applicants will be contacted.
