AddressThe Opportunity;
Optimum Allied Health is looking for a Part TimeReferral Intake Coordinator for our well established allied health facility, to assist an existing full time position. For the right candidate, we would be happy for the position to be between 20 and 30 hours per week. This is an opportunity to be involved with a growing company and help to progress its growth throughout its already established brand through the North Coast of NSW. We are looking for a positive, solution focussed person who is well organised and likes to take initiative.
About Optimum;
Optimum Allied Health exists to help people live their life to the fullest in regional Australia. We are a team of 60+ allied health professionals including Exercise Physiologist, Physio's, OTs, Podiatrists, Dietitians and and Speech Pathologist working in a range of sectors including the NDIS, community aged care, private sector and more.
We're all friendly, helpful and happy people who live our 4 core values of Respect Everyone, Take Responsibility, Contribute to a Team and Solve the Problem every day to serve our clients and partners.
Things you will be doing;
- You will be responsible for a range of new client intake administrative processes for NDIS, and Community Aged Care Clients, including processing of service agreements, portal service bookings, confirmation of funding for all referrals, and gathering and processing of all relevant intake documentation.
- You will be responsible for intake administrative processes for current NDIS clients, including confirming updated NDIS plan information and processing new NDIS service agreements.
- You will be pivotal in maintaining positive relationships with clients, staff, external providers and client referrers.
- Handle service enquiries and refer on to appropriate professional when required.
- The role will be well supported by the existing NDIS and Community coordinator including a thorough induction and training.
Skills needed
- Previous experience with the NDIS and/or community aged care ideal, but not essential.
- Excellent general computer skills
- Excellent verbal and written communication skills
- Ability to work under pressure
- Passionate about providing a quality service to our customers and clients
- Warm and professional phone manner
- Positive disposition, empathy and patient manner
- Team orientated
- Ability to prioritise with strong time management skills
- Highly organised with strong attention to detail
- Always illicit a solution focuses attitude.
HOW TO APPLY
To apply for this role, submit your resume and covering letter using the "Apply" button below. Alternatively, send this information directly to Daniel Willoughby, Director, at ******@opthealth.com.au
