Register Your Interest : Room Service Attendant

Expressions of Interest - Room Service Attendant (Dining Host)

• Employment Term: Part-Time permanent and casual opportunities available
• Location: Located in the peaceful surrounds of Auchenflower, The Wesley Hospital is just 5 mins from Toowong Shopping Village and 10 mins from Brisbane City
• Remuneration: $25.29 - $27.15 p/h + Casual Loading + 10.5% Super + Not for Profit Salary Packaging + Penalties & Allowances

Make a meaningful difference with The Wesley Hospital

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our team at The Wesley Hospital as a Room Service Attendant (Dining Host), you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together.

What makes a difference for you?

As one of Australia’s most iconic and largest private not-for-profit hospitals, The Wesley Hospital with more than 800 Visiting Medical Practitioners and 2,000 staff, is part of the UnitingCare family proudly providing excellence in person-centered, holistic care.

• Flexible work arrangements to support work-life balance
• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits
• Subsidised On-Site Parking
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
• Professional development, through Graduate Certificates, skills development courses, bursaries, grants and partnerships with leading Universities (Hospitals).
• Career development opportunities to challenge yourself, grow and make a meaningful difference

Your part in The Wesley Hospital team

As a Dining Host at the Wesley Hospital, you will be responsible for providing high-quality service delivery to all customers including patients, staff and visitors within the food services department.

A varied position, you will be responsible for basic meal preparation, portioning and serving of hot and cold meals, delivering and retrieving meals from customer rooms, supporting and assisting customers to place meal orders and processing orders through our digital menu software via our call centre.

You’ll demonstrate a passion for customer service and recognise the importance your role plays in providing an exceptional customer experience at The Wesley Hospital.

Working as a member in our Food Services team you will:

• Be part of our experienced team providing food services in one of Australia’s iconic private, not-for-profit hospitals
• Be provided with opportunities for growth now that our new hotel-style Room Service model has been rolled out
• Be working with skilled chefs producing high quality cuisine for our patients, guests and various executive functions
• Have the opportunity to apply your skills in a varied food services role; meal preparation and delivery, call centre digital order processing and customer service
• Be able to apply your transferrable skillset from hospitality to the security of a career in the Healthcare sector
• Have the opportunity to be a recognised member of the Institute of Hospitality in Healthcare

What makes a difference for us?

Using your customer service and communication skills, you’ll work effectively with your team and demonstrate:

• Previous experience in a food safe team environment
• Previous call centre experience is desirable but not essential
• Flexibility and willingness to multi skill and rotate within the various areas of the Food Services Department
• A professional attitude with excellent personal presentation and communication skills
• Be proficient in all aspects of food safety
• Demonstrate knowledge and understanding of HACCP principles and PPE requirements
• Availability to work AM and PM shifts within the Food Services operation (between the hours of 5.30am - 9.30pm on a 7-day rotating roster).
• Previous experience in upmarket food outlets or restaurants in the hospitality sector will be an advantage

We will be offering casual or permanent part-time (8 hrs p/w) contracts. However, there will be regular opportunities to flex up to full time (38 hrs p/w), for those who wish to do so.

The Wesley Hospital is proudly part of the UnitingCare family, we’d love you to be too

At The Wesley Hospital, we offer comprehensive care across a wide range of acute tertiary-level medical and surgical services. Our Support Services consists of 220+ team members, vital to providing our behind-the-scenes patient experience. We’re passionate about providing the highest quality cuisine and services with a patient-centric approach.

Joining the Wesley Hospital, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Start making a difference today

Our application process takes less than 15 minutes – Click the ‘APPLY’ button to be taken to our online application process and upload your resume and cover letter. Our team are available to answer any questions you may have.

Please note, this is an expression of interest for future opportunities. We will only be in contact with you when we have available positions. 

Diversity & Inclusion

Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Vaccination

All employees are required to comply with statutory and Government requirements and UnitingCare's COVID-19 vaccination requirements policy. The successful applicant must be able to provide a Covid-19 Certificate before commencing