Address- $33.34 per hour + Super | 35 hours, 8:30am-4:30pm Monday to Friday
- NSW State Government | Parramatta Location
- ASAP Start | Estimated 3month assignment, with a potential to extend
About the Company
Our large NSW State Government client provides a diverse range of essential services to reduce criminal activity and enhance protection of the community.
About the Role
They are currently seeking a Registry Officer with extensive empathetic customer service experience to join their growing team in Parramatta. This is an estimated 3month temporary assignment, with a potential to extend.
Reporting to the Manager, you will be required to provide frontline customer and administrative support services to ensure achieving organisational goals
Responsibilities
- Complete reception / front counter duties
- Deliver professional and empathetic customer service
- Answer enquiries within a timely and accurate manner
- Facilitate the resolution of complaints and complex enquiries
- Inbox management, generating correspondence
- High volume data processing of information into the system
- Filing, scanning and archiving of files
- Records and database management, ensuring high integrity, accuracy and confidentiality
- Provide a wide range of administrative support to the team
- Coordinating meeting room equipment, catering and overall presentation
- Ensure compliance with Departmental service standards, policies and Legislation
About You
- Impeccable communication skills, both verbal and written
- Professional and empathic nature
- Superior organisational skills and ability to multi-task and prioritise conflicting deadlines
- High attention to detail
- Strong computer literacy and proficiency with MS Office suite
Requirements
- Demonstrated Registry, Reception or Administration experience
- Public Sector experience advantageous
- Proven previous experience in handling confidential and sensitive information
- Flexibility to work onsite 8:30am – 4:30pm Monday to Friday, excluding Public Holidays
- Willingness to undergo a National Police Check
- Fully COVID vaccinated or medically exempt
- Ability to commence and commit to the duration of the assignment
How to Apply
Applications will be reviewed within 48 hours of the job posting. Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role. Only suitable applicants will be contacted.
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Additional information
- $33.34 per hour + Super | 35 hours, 8:30am-4:30pm Monday to Friday
- NSW State Government | Parramatta Location
- ASAP Start | Estimated 3month assignment, with a potential to extend
