Regulatory Assistant - Registration

The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the public by ensuring that only health practitioners who have the skills, qualifications, and knowledge to provide safe care are registered.  

We are currently seeking expressions of interest for ongoing and fixed term placements for administration assistants, based in our Sydney, Melbourne, Adelaide, Perth or Brisbane offices.   

About the Role  

This role is part of a national team providing timely and high-quality administration and support services to the registration teams, using established policies and procedures with a focus on Ahpra’s values of respect, integrity, collaboration, and achievement.  

Responsibilities include:  

• Data entry of applications.  
• Administration of shared mailboxes.  
• Generating and issuing of certificates of registration status to overseas regulators.  
• Identification and distribution of documents to other teams and business units.  
• Processing and reconciling of payments and other financial transactions.  

About You  

You demonstrate a professional manner and a commitment to providing great service. You are highly organised and motivated, with a high attention to detail. The successful applicant will also have the following skills:  

• Previous experience in a similar role  
• Demonstrated experience using Microsoft Office applications 
• An ability to quickly learn and adapt to new systems.  
• Demonstrated ability to work within a complex administrative environment.  
• Sound interpersonal and, written communication skills.  
• Sound organisation skills including excellent time management skills plus the ability to prioritise workload in response to time critical targets.  
• Ability to work independently as well as in a team environment to deliver assigned workload.   

Desirable skills include: 

• Experience working with HP TRIM/Content Manager, Pivotal, and/or Salesforce would be an advantage.  
• Certificate II in Business Administration or equivalent and/or relevant experience.  

 
Those who wish to apply for this role are required to respond to the following questions in one page or less: 

• Based on your understanding of the role, why are you interested in the role and what relevant skills and experience will you bring if successful? 
• How do you maintain concentration and control errors when doing repetitive tasks? 
• What tools do you use to help you manage your time?  

What we offer:  

• Work/life balance with the flexibility to work both in the office and at home – the best of both worlds 
• Discounts on Private Health Insurance, novated leasing and self-education expenses
• Learning and development opportunities 
• Attractive salary of $65,218 per annum plus Superannuation  

To apply:  

• Click ‘Apply for this job’ to submit your application.  
• Please submit your application from a confidential email address where you are prepared to receive all emails regarding the position  
• Your application must include a current resume and and your responses to the questions as listed above.   
• For any queries or a confidential discussion regarding this position, please contact our recruitment team via email ***********@ahpra.gov.au  
• Closing Date: 11:30pm AEST on Monday 1 April 2024  

Please note applications will be screened and shortlisted during the advertising period.  Should we receive suitable candidates during this time, the advertising period will cease.  

 Offer of employment is subject to successful background (pre-employment) screening and Criminal History checks.   

 Ahpra is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.  If you have any support or access requirements, we encourage you to advise us at the time of application.  

Ahpra acknowledges the Traditional Owners of Country throughout Australia and their continued connection to lands, waters, and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and Elders past and present.  

With respect, no agencies please