Regulatory/Information Officer

We are looking for Enforcement Officers with extensive experience in regulatory and compliance activity with a demonstrated ability to use effective well-developed interpersonal skills to manage difficult interactions, resolve conflict, and de-escalate situations. You will be required to frequently travel to locations throughout NSW, and your responsibilities include:

· Conduct proactive compliance inspections of retailers and areas in accordance with the regulatory priorities.

· Provide information and education to retailers about compliance requirements with the legislation.

· Contribute to projects and initiatives associated with the development, implementation, and continual improvement of a strategic, risk-based approach to compliance programs.

· Review, assess and follow up reports of non-compliance regarding alleged breaches of the relevant legislation Prepare briefs and attend court, when required.

· Compliance monitoring and issuing Penalty Notices and cautions to members of the public allegedly in breach of the provisions of the relevant legislation.

· Collection, collation, and analysis of data relating to compliance monitoring and enforcement activity.

To be considered for the role, you will have:

· Demonstrated ability to use effective well-developed interpersonal skills to manage difficult interactions, resolve conflict and de-escalate situations.

· Demonstrated organisational skills and experience working in a high volume and demanding professional environment with a capacity to prioritise competing demands and achieve results with a customer-focused approach.

· Proven capacity to work independently with minimal supervision and collaboratively in a team environment.

· Capacity and willingness, including current NSW driver's license, to travel to locations throughout NSW, which may include overnight stay in regional / remote areas.

If this sounds like you, or if you would like to know more about the role, please contact Agatha Lee on 0473 797 *** for a confidential conversation. Apply now - Shortlisting now!

We're proud to have won the Best Mid-Sized Recruitment Company to Work For at the 2023 TIARA Recruitment Awards, and to have been finalists, for the second year in a row, in the Client Service and Recruitment Leader of the Year categories!