AddressThe Relationship Manager, reporting to the Head of Client Relationships is responsible for managing our introducers, ensuring a positive and premium service as we build out this new offering.
Key Responsibilities;
- Creating a positive experience and deliver premium service/support to our introducers.
- Deliver training on processes/systems..
- Work with Introducers and other key stakeholders to complete application processing/support and settlement guidance.
- Support to Head Of Client relationships but not limited to, Working on projects, policies, procedures, training.
- Deliver on set KPI’s to deliver budget.
Key Capabilities;
Communication interpersonal;
- Establishes & develops productive relationships with customers
- Liaising with other teams within the business in relation to customer outcomes
- Exceptional verbal and written communication skill
Planning organizing skills;
- Develops standard documentation
Analysis / Problem Solving / Innovation;
- Strong analysis and problem solving skills
- Highly organised, with flexibility to implement change in a fast changing environment
- Maintain compliance with regulation
Service Delivery;
- Ensure delivery of high quality advice & service
Teamwork;
- Participate in training and upskilling activities, and regular team meetings
Qualifications & Experience;
- Bachelor's degree in Finance, Business, Law, or a related field
- Ability to work independently and collaboratively in a fast-paced environment.
- Previous working experience in Financial Services
- Strong Interpersonal communication skills
- Strong motivation, energy, and problem-solving skills
- Dynamic self-starter and results driven
- Ability and willingness to adapt to different conditions
- Exceptional written and verbal communication
- Strong Relationship Management Experience
Our Principles
Do what’s right
We have good intent and we do the right thing
Bold and courageous
We challenge, evolve and innovate for sustained success
Own it and deliver
We’re accountable
Win together
We collaborate and encourage each other to thrive
Celebrate success
We appreciate and celebrate our achievements
How to apply
Select the 'Apply' button above to send your resume through to our Talent Acquisition team. Application close date - Sunday 26th May 2024
Angle Auto Finance is committed to attracting, retaining and strengthening the performance of a diverse, equitable and inclusive workforce. It is our commitment to ensure equal employment opportunities without discrimination or exclusion on the basis of cultural heritage, colour, religion, citizenship status, age, sex, sexual orientation, gender identity, or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.
