They are looking to hire an experience Release / Cutover Manager to develop the Deployment / Cutover Strategy across both Business and Technology for their Field Service Transformation - underpinned by their new Field Service Management (FSM) software rollout
Responsibilities:
- Lead the development and implementation of the Deployment / Cutover Strategy for a Field Service Transformation initiative - integrating new Field Service Management (FSM) software.
- Establishing and overseeing a Cutover Governance structure, stand-up, planning, and execution.
- Creating and managing comprehensive cutover plans
- Responsible for creating and maintaining the Business and Technical Cutover plan
- Responsible for management of the Cutover activities to the new solution, resolving discrepancies or process issues related to Cutover.
- Coordinating with various program workstreams such as data migration, business process, testing and Business Readiness.
- Managing cutover activities, addressing any issues arising during the transition and being the central point of contact for all release planning activities
- Manage Cutover status reporting to Program key stakeholders involved
- Be the single point of contact for coordinating all release planning activities with workstream / sub-workstream leads
- Responsible for establishing the Dress Rehearsal and Solution rollout approach to validate the readiness to deploy
- Testing the cutover plan through the required dress rehearsals, plus rollback plans
- Liaising with the Business Readiness working group regarding Cutover readiness for each business unit
- Responsible for establishing detailed checklists to validate the readiness across all involved and impacted parties for Cutover
- 3-5 years experience leading a deployment / cutover stream on a large digital transformational project
- Previous experience of working on FSM implementations and establishing detailed cutover plan that are tailored to the needs of Field transformation rollout
- 7 years experience in Project and Release management
- Systems experience - IFS Field Management System is beneficial, but any experience in general with Field Management Systems such as IBM Maximo is beneficial
- Excellent communication skills and stakeholder management skills to engage senior business stakeholders in order to drive the key decisions required to execute the Cutover processes
Keywords: release management, cutover, Field Service Management, FSM, software, cutover governance, cutover plan, IFS Field Management System, IBM Maximo, Field Management Systems