AddressRemote Field Service Technician
Work Away and See Australia
Document Dynamix Australia supplies office and light industrial shredders to corporate and government clients across Australia.
Our ever growing client base now requires the services of a Remote Field Service Technician to travel across Australia, providing preventative maintenance and repairs.
In this role you will travel away for up to one month per trip, working remotely for up to 8 months per year and when local, in South East Queensland for the remainder.
If you’re keen to travel Australia and be away for extended periods, please read on.
This role includes:
Fully maintained company vehicle.
Tools required to fulfill your role.
Daily living away allowance for meals & accommodation.
Annual Salary $75,000-$90,000.00 according to experience, plus compulsory superannuation contribution.
The successful applicant will have:
Previous experience in same or similar equipment.
A sound electro mechanical aptitude.
Competent computer skills.
Your responsibilities:
Perform preventative maintenance and repairs mostly to paper & cardboard shredders mainly in the field
Liaise with Customers and all stakeholders to deliver the best outcomes
Submit a service report upon completion of each job
Prioritise and complete work that exceeds our customer expectations
Provide continuous improvement feedback
Adhere to systems and processes
Other duties within the service team as required
The successful candidate will possess the following skills and experience:
Previous experience in maintaining and repairing electromechanical equipment
Ability to fault find and diagnose
Competent written and oral communication skills
Basic use of Microsoft products, eg office.
Be a good listener and customer focused to maintain positive client relationships
A friendly, proactive, and professional personality with a desire to understand and assist with client needs
Current Australian open driver's license.
Willingness to have vetting / security clearance and similar checks for visits to clients.
You will be highly regarded if you have demonstrated skills working in customer-facing technical servicing roles.
What's in it for You?
Work Away and See Australia
Professional and supportive team environment.
Tools of the trade, including fully serviced van & mobile phone.
