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Form of work Date Posted:2023-11-23Country: AustraliaLocation: LOC7026 : 4/78 Hattam Street, Bendigo VIC 3539, AustraliaWe are looking for a Repairs Service Technician based in Regional Victoria – Bendigo. This is a permanent role and reports to the Regional Victoria Area Manager.You will work closely with other Service Technicians, Mechanical Fitters, Installers, Adjusters, Trade Assistants, Field Engineers, and Service Coordinators.Why join OTIS?Robust compensation and benefits packagesAccess to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance SchemeA culture that encourages innovative ideas and appreciates our talent is the key to our success.Key Responsibilities for YouPerforms service, repairs, and maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.Provide electrical and mechanical training to apprentices and sub-contractors.Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators.Perform upgrades and repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and accordance with the relevant Award and /or Enterprise Bargaining Agreement.Liaise with customers and submit leads using Otis-provided applications.Standby and after-call-back coverage (if applicable)Key working relationships - Internally and ExternallyWorks closely with the Field Engineers, Service Mechanics, Branch and Operations Managers.Liaises with functional management at other Otis entities and headquarters.Represent the Company with major customers, suppliers, and the public.Work closely with the Sales Team, including Sales Account Representatives, Sales Managers, and Sales Coordinators (where relevant).External stakeholders include customers, building owners, managers, independent and government agencies, unions, consultants, and suppliers.What You Will Need to Be SuccessfulHave…
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