Reservations Coordinator

The stories begin here at DoubleTree by Hilton Perth Waterfront:

Situated in a prime position on the edge of the stunning Swan River, the hotel adjoins Barrack Square and the Elizabeth Quay precinct. The 229-room hotel boasts stunning panoramic river and city skyline views. This stylish full-service hotel is home to Reel Kitchen, 18 Knots Rooftop Bar, and picturesque banquet facilities. DoubleTree by Hilton Perth Waterfront has been awarded the prestigious AHA WA, Superior Accommodation Award in 2023, 2021 and Reel Kitchen has been awarded AHA WA, Contemporary Cuisine Award in 2023.

Why do we enjoy working here? This is more than just a workplace.

·         Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.

·         Here they support you and encourage your individuality.

·         Here you will meet incredibly inspiring people you can call friends, for life.

·         Here we are incredibly passionate about delivering special comfort moments to our guests and colleagues.

At the DoubleTree by Perth Waterfront, we are proud to guarantee every team member at the hotel a wage of at least $23.23 per hour for permanent team members and at least $29.04 for casual team members!

We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.

• Dry cleaning allowance for your business wardrobe
• Complimentary fresh and healthymeals when on duty catering
• Grow your Career your next position could be as a Team Leader or Supervisor.
• Personal Development programmes designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON! As well as a free stay at the hotel on the successful completion of probation
• 25% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program – offered at a rate of $100 per a successful referral
• Holiday: 4 weeks plus public holidays
• Discounted Bupa health cover
• Modern and inclusive Team Member’s areas
• Recognition non-stop all year long!

We look forward to explaining in detail the range of magnificent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Providing Effortless Comfortable at DoubleTree by Hilton Perth Waterfront

• Manage telephone/email queries in a prompt, accurate, and professional manner
• Identify new contacts, develop sales leads, and respond to sales opportunities
• Effective advice on products and services knowledge
• Meeting revenue targets
• Assist in group forecast, materialisation reports, loyalty program, sales strategy, and group bookings management
• High standard customer service and personal presentation
• Maintenance of system and procedures
• Workplace health and safety duties

• Committed to high-standard of service and driven to succeed in hospitality industry
• Knowledge of hotel property management systems
• Previous experience in reservations/sales/hotels
• Positive attitude, resilient, and effective communication
• Confident telephone manner and tech-saavy
• Strong organisation/administration skills
• Excellent grooming standards

We look forward to welcoming you to our hotel and to giving you the opportunity to