AddressJOB PURPOSE AND SCOPE
Reporting into the General Manager, your key objectives will be to assist with managing all facets of operating a student accommodation property in Adelaide. You will assist with proactively leading the property team, managing daily operations, sales initiatives and ensuring The Switch brand is brought to life through delivering an exceptional customer experience to our community, guests and customers.
ABOUT THE SWITCH
The Switch have redefined accommodation as it’s currently known, with a focus on bringing the outside world in to achieve heightened community experiences. Our members can embed themselves in the community when they want it, whilst also indulging in utter privacy when they need it. Together with our authentic and progressive attitude, we drive innovation and craft meaningful experiences to provide a new kind of all-inclusive lifestyle for the young generation.
Our 347-bed building located at 203 North Terrace, Adelaide is conveniently located to Rundle Mall, Universities, public transport and attractions. Our common areas include co-working spaces, gym, meeting rooms, communal kitchen, laundry, honesty kitchen and outdoor areas.
Join us in this new, innovative movement, where you get to collaborate, network, learn and work alongside like-minded young professionals, students, creatives, life learners and entrepreneurs. All under one roof.
ABOUT YOU
- Be willing to be a pioneer of uncommon living. Have a non-conformist, authentic and progressive attitude so together we can craft meaningful experiences and drive innovation to provide a new kind of lifestyle for our members.
- Be tech savvy. We will be using technology in all aspects of our business so our members can live a smarter life.
- Have the ability to connect and engage with our core customer, generation Z.
- Be committed to strive for a future that matters. The Switch is not about telling the world we care, it’s about showing it.
- Be willing to untap your creative! Be open to share your ideas and celebrate failures in an inspiring connected environment.
- Be open to endless possibilities. Be around likeminded individuals where big things happen.
- Be willing to be more than just accommodating. The Switch is fierce, and we will not pre-mandate the user experience. We will create it.
JOB RESPONSIBILITIES
- Be the face of The Switch, proactively leading from the front in all interactions with our community, guests and customers.
- Work with the team to ensure the property operates smoothly. This may include adapting and creating policies and procedures, overseeing housekeeping and site maintenance, as well as performing general administrative activities.
- Liaise with members to ensure their Switch experience is exceptional. This may include event organising and conflict resolution.
- Foster and grow relationships with new and existing commercial and education clients and partners.
- Implement and track our sales strategy and initiatives. These could include overseeing a CRM, conducting property viewings and growing our leads database.
- Supervise and coordinate sales daily tasks, such as tenant contract alterations.
- Ensure the property is compliant and adheres to all relevant real estate regulations. This may include performing room inspections, handling bond payments, maintaining accurate records and overseeing leasing documentation.
- Assist with the financial aspects of the property. This may include minimising rent arrears, cost controlling and overseeing account transactions.
- Assist with leading a team with a hands-on approach that will inspire and motivate others.
- Participate in an on-call roster.
- Other duties as required.
SKILLS/EXPERIENCE AND QUALIFICATIONS
- Prior work experience in the industries of hospitality and tourism, student accommodation, co-working, markets/ festival management or customer facing businesses is highly desirable.
- Second language desirable.
- Experience in being a leader or supervisor in a customer service environment.
- Good communication skills, with the ability to communicate and interact positively with a wide range of internal and external stakeholders.
- A strong leader with the ability to work effectively as a member of a team.
- Highly organised and strong attention to detail.
- Excellent planning and organisational skills in order to be able to prioritise work and meet deadlines.
- Ability to uphold best practice objectives while strictly adhering to relevant legislation in relation to Real Estate.
NEXT STEPS FOR THE APPLICATION PROCESS
Please 'Apply Now' with your cover letter and resume.
Please contact **@switchliving.com.au with any questions.
Applications close at 12pm on Sunday 30th June, 2024.
Good luck!
